Events Sales Manager

Purpose of Role
The Events Sales Manager manages event bookings from enquiry through to execution ensuring seamless coordination strong client engagement and successful delivery of all non-residential and MICE events.
Working closely with the Director of Events and Sales leadership this role supports revenue conversion ensures a smooth transition from Sales to Events and takes ownership of confirmed MICE groups to deliver a consistent and high-quality planning experience.

Responsibly Description
#Event Management & Client Handling#
- Manage event enquiries proposals and bookings ensuring timely and professional responses.
- Take ownership of confirmed MICE groups (rooms and events) from handover through to execution.
- Build strong client relationships to understand needs and ensure successful delivery.
- Coordinate with internal teams to ensure smooth planning and execution.

#Sales Support & Conversion#
- Support Sales through a structured buddy system ensuring prompt follow-up and conversion of enquiries.
- Handle assigned MICE groups with accuracy and continuity throughout the event lifecycle.
- Contribute to revenue targets through effective booking management and upselling opportunities.

#Operational Excellence#
- Maintain accurate event documentation contracts and records in line with hotel standards.
- Ensure strong organization and attention to detail across all event processes.

#Team Contribution & System Ownership#
- Act as a champion for assigned systems programs or segments (e.g. Marriott CI/TY MICE Weddings Social).
- Support team knowledge through updates guidance and best practices.
- Contribute to a collaborative and accountable team environment.

#Performance & Standards#
- Support achievement of KPIs including revenue customer satisfaction and service standards.
- Demonstrate strong ownership professionalism and alignment with brand values.