Tax and Compliance Manager

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Description

Job Title: Tax and Compliance Manager

Key Responsibilities:

In this role the primary responsibilities may include (but are not limited to):

• Oversight and/or preparation and filing of tax returns Corporate Affairs compliances and other required filings for APAC with focus and expertise on Australia New Zealand and Philippines

• Identify areas to enhance and automate the direct and indirect tax compliance process.

• Experience with SOX audit and SOX documentation required

• Oversee and assist with direct and indirect tax audits tax technical research and documenting audit results for management review.

• Responsible for reviewing responding and resolving various tax notices or any tax related matters with government authorities in a timely manner.

• Work closely with various business partners to resolve tax audit or SoX related matters and provide guidance as needed.

• Support APAC tax team to ensure timely reportingpayments and compliance requirements.

• Active participation and support to Global and FSSC strategies priorities and initiatives.

• Adhoc tasks as may be assigned

Role Requirements:

• Bachelors Degree in Finance Accounting Taxation or similar field preferred

• 8-10 years of corporate tax experience with multinational companies required.

• Big four auditing firm experience preferred

• Expertise in Philippine tax laws (including PEZA and BOI) SEC regulations and US GAAP accounting standards is required.

• Familiarity with Australian New Zealand and other APAC countries tax and compliance regulations is preferred

• Experience leading a project and managing multiple priorities

• Attention to details

• BPO/SSC work experience

• Extensive experience and deep knowledge in ERP system technical accounting reporting and analysis and risk control management

• Experience with or willingness to learn AI-powered tools (e.g. automation data analysis or generative AI) to enhance accounting workflows.

• Advanced level in communication skills both written and oral

• Advanced level in leadership talent management and critical thinking

• Experienced in stakeholder management negotiation conflict resolution and decision making

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About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

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