Digital Solutions Specialist Manufacturing Software (Customer-Facing)

POSITION SUMMARY

Schuler Consulting Group a division of Stiles Machinery has an opportunity for a customer-facing Digital Solutions Specialist to support and grow adoption of digital manufacturing solutions including HOMAG Digital Factory software within production environments. The ideal candidate brings a blend of technical aptitude problem-solving ability and strong communication skills along with an interest in applying software solutions to real-world manufacturing challenges. This role is well-suited for someone who is proactive adaptable and comfortable working in a fast-paced customer-facing environment.

What Youll Do

• Work directly with customers to understand production workflows challenges and opportunities for improvement
• Support the adoption and implementation of digital manufacturing software and SaaS solutions
• Partner with sales teams to identify and develop opportunities for software and consulting services
• Present and explain solutions in a clear practical and user-friendly way
• Assist in building proposals solution recommendations and ROI justifications
• Collaborate across sales service and consulting teams to deliver cohesive customer solutions
• Support demos trade shows and customer presentations
• Stay current on digital manufacturing trends tools and emerging technologies

What Were Looking For

• Bachelors degree in Engineering Business or related field or equivalent experience
• Background or exposure to software SaaS ERP MES or digital tools supporting business or manufacturing environments
• Experience in a customer-facing solutions or support role (internships or early career experience welcome)
• Strong communication skills with the ability to translate technical concepts into practical applications
• Comfortable working across systems tools and evolving technologies
• Self-starter mindset with the ability to adapt learn quickly and operate in a fast-moving environment
• Collaborative and team-oriented

Nice to Have

• Exposure to manufacturing or industrial environments
• Experience with digital manufacturing tools or production systems
• Familiarity with process improvement or workflow optimization

Work Environment

• Office-based with collaboration across sales service and customer-facing teams
• Approximately 4050% travel

Additional Notes

This is a hands-on individual contributor role focused on execution and customer interaction with strong opportunity for growth in digital solutions and manufacturing technology.

Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 60 years. With world-class machinery backed by an experienced and responsive support team extensive parts inventory unique upgrade capabilities and a nationally accredited education and training program Stiles builds solutions around our customers needs.

We offer expertise in manufacturing a range of materials including wood plastics composites carbon fiber glass stone and nonferrous metals. Our innovative concepts new technologies and outstanding service extend to aerospace transportation alternative energy architecture and structural elements furniture retail fixtures and other industries.

Stiles is headquartered in Grand Rapids Michigan and has regional offices in High Point North Carolina; Montgomeryville Pennsylvania; Coppell Texas; and Rancho Cucamonga California.