New Business Manager

About PHP Agency:

PHP is a life insurance field marketing organization founded in 2009 by visionary entrepreneur Patrick Bet David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. PHP provides part-time or fulltime opportunities to individuals pursuing careers as life insurance agent. PHP passionately serves people through a field sales force comprised of thousands of licensed agents deployed nationwide in offices they independently own and operate. The company was acquired in 2022 and is now a proud part of the Integrity family. About Us - PHP Agency

PHPs headquarters is at Fountain Place in downtown Dallas in April. This is a fully onsite role Monday through Friday 8:00 a.m. to 5:00 p.m.

Job summary:

The New Business Manager leads new business operations at PHP Agency overseeing all life and annuity case submissions while ensuring an efficient high-quality and agent-focused experience. This role serves as a key liaison between agents carrier partners and underwriting teams driving strong placement outcomes operational consistency and service excellence while developing and coaching Team Leads and New Business Case Managers and supporting ongoing process and system improvements across the department.

Lets talk job responsibilities:

• Lead and develop Team Leads and New Business Coordinators building a high-performing team and a strong pipeline of future leaders.

• Establish monitor and hold teams accountable to KPIs SLAs and performance standards aligned with PHPs goals and agent-focused culture.

• Oversee daily new business operations including work queues turnaround times and case flow ensuring timely and accurate processing from submission through placement.

• Deliver onboarding training coaching and ongoing quality oversight to ensure consistency compliance and strong customer communication.

• Serve as the primary escalation point for complex or high-impact cases involving agents carrier partners and underwriting teams.

• Partner cross-functionally with peer leaders to ensure seamless workflows system adoption and a consistent white glove agent experience.

• Drive continuous improvement by identifying operational gaps implementing process enhancements and supporting system and technology improvements.

• Prepare and communicate performance reporting trends and operational insights to leadership proactively addressing risks and opportunities.

Your experience and skills:

• 3-5 Years of Experience

• Bachelors degree in Communications Public Relations Journalism or a related field.

• Experience in supporting internal or employee communications functions.

• Track record of implementing strategic communication plans.

• Exceptional written and verbal communication skills with the ability to tailor messages for various audiences.

• Ability to handle multiple projects simultaneously in a fast-paced environment.

About Integrity:

Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong Insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit.

Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.