Lead, HR Process Engineering

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About the Role

We are seeking an experienced Lead Process Engineer to drive the transformation of our HR operations in preparation for AI integration. This critical role will systematically analyze redesign and optimize HR processes across the employee lifecycle establishing the operational foundation necessary for successful AI implementation. You will work at the intersection of human resources process excellence and emerging technology to position our organization for the future of work.

Key Responsibilities

Process Analysis & Optimization

Conduct comprehensive audits of existing HR processes across talent acquisition onboarding performance management employee relations compensation benefits administration and offboarding. Map current-state workflows identify inefficiencies redundancies and manual touchpoints that create friction or inconsistency. Document process variations across business units and geographies to establish baseline understanding.

Redesign HR processes using Lean Six Sigma and design thinking methodologies to eliminate waste reduce cycle times and improve quality. Standardize processes where appropriate while maintaining necessary flexibility for local requirements. Create streamlined workflows that are clear repeatable and measurable.

AI Readiness & Data Governance

Assess process readiness for AI automation by evaluating data quality consistency completeness and accessibility. Identify processes suitable for automation augmentation or AI-assisted decision support. Define data requirements and governance standards necessary to support AI models and ensure ethical compliant deployment.

Partner with IT and data science teams to establish data pipelines integration points and quality controls. Develop frameworks for continuous process monitoring and AI model performance evaluation.

Stakeholder Engagement & Change Management

Collaborate with HR business partners centers of excellence shared services teams and business leaders to understand pain points gather requirements and design solutions that balance efficiency with employee experience. Facilitate workshops and design sessions to drive alignment and co-create process improvements.

Develop change management strategies communication plans and training programs to support process adoption. Build organizational capability in process thinking and continuous improvement methodologies.

Governance & Measurement

Establish process governance frameworks including ownership models standard operating procedures and performance metrics. Define KPIs and success measures for both process efficiency and AI readiness. Create dashboards and reporting mechanisms to track progress and demonstrate business value.

Ensure compliance with legal regulatory and company policy requirements throughout process redesign. Partner with legal compliance and internal audit to address risk considerations.

Qualifications

Required:

• Bachelors degree in Industrial Engineering Business Process Management Human Resources or related field
• 8 years of progressive experience in process engineering business process improvement or operations management
• 3 years of experience in HR operations HR transformation or HR technology implementation
• Demonstrated expertise in process mapping analysis and redesign methodologies (Lean Six Sigma DMAIC)
• Deep understanding of HR processes across the full employee lifecycle
• Experience preparing organizational processes for technology implementation preferably including automation or AI
• Strong analytical skills with ability to translate complex processes into clear documentation and requirements
• Proven project management capabilities with track record of delivering complex cross-functional initiatives
• Excellent stakeholder management and communication skills at all organizational levels

Preferred:

• Masters degree in relevant field or MBA
• Lean Six Sigma Green Belt or Black Belt certification
• Hands-on experience with AI machine learning or intelligent automation implementations
• Knowledge of HR technology platforms (Workday SuccessFactors Oracle HCM)
• Change management certification (Prosci or similar)
• Experience in Fortune 500 or large complex matrix organizations
• Understanding of data governance privacy regulations (GDPR CCPA) and ethical AI principles

Competencies

Strategic thinking with ability to connect process improvements to business outcomes. Systems thinking to understand interdependencies across HR and broader organizational processes. Comfort with ambiguity and ability to navigate complex stakeholder landscapes. Data-driven decision making balanced with human-centered design principles. Growth mindset and intellectual curiosity about emerging technologies. Influence without authority and ability to drive consensus across diverse perspectives.

What We Offer

Opportunity to shape the future of HR operations at a leading Fortune 500 company. Exposure to cutting-edge AI applications in enterprise settings. Collaborative culture that values innovation and continuous improvement. Competitive compensation including base salary annual bonus and equity awards. Comprehensive benefits package and professional development opportunities.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Accepting applications on an ongoing basis until candidate identified.