Office & Operations Coordinator (2026-2027 SY)

Description

Application Deadline:Friday May 8th at 8:00am CST

Location: Nashville Tennessee

Employment Type: Full-time in-person 12-month role for the 2026-2027 school year.

Salary: The salary range for this role is $47000-$53000 and placement within the salary band is based on years of relevant professional experience.

About Valor:
Founded in 2014 Valor Collegiate Academies is a top-performing public charter school network in Nashville Tennessee serving students in Grades 5-12 across three schools. Our mission is to create a community where students of all backgrounds have equitable access to an education that prepares them to live inspired and purposeful lives. This mission is made possible through an innovative school model that balances rigorous academics and whole-child education in an intentionally diverse environment. Learn more about Valor: Overview:
Serving as a vital member of Valors Operations Team the Office & Operations Coordinator (OOC) will work to provide responsive service-oriented support for scholars families visitors and staff within our schools. This individual will be the face of the school and will play a critical role in supporting a joyful positive nurturing and customer-friendly school culture. The OOC will truly own and manage the front office both the physical space and the important function it plays in a high performing school.

Responsibilities will include data management scholar enrollment and registration management of cumulative files maintenance of attendance records and improvement plans and a wide variety of other tasks as assigned. The Operations team manages key non-instructional systems ranging from facilities technology scholar information finance transportation and food service. Given the breadth of these functions we are looking for a detail-oriented and exceptionally driven individual who is able to thrive in a fast-paced often unpredictable environment.

Key Responsibilities:

Scholar Information Management

• Maintain daily scholar attendance across multiple information systems
• Coordinate several levels of interventions for families of students struggling to maintain strong attendance records
• Ensure compliance of scholar data and cumulative files/records
• Partner with the student recruitment team to ensure that scholar information is collected and flows into our data systems
• Process Free and Reduced Lunch applications
• Assist families with troubleshooting login issues to academic and behavior data platforms that they can monitor from home

Communications

• Serve as the true face of the school greeting assisting and checking in families and visitors as they arrive
• Coordinate mailings automated phone calls and other messages
• Perform clerical communication duties such as answering phone line distributing messages and processing mail
• Maintain student-facing communication systems such as digital signage and the bell schedule

School Operations

• Manage collections of payments for meals supplies exam fees and other activities
• Administer basic first aid distribute medication and maintain student injury reports
• Support with preparing testing materials and spaces for major exams such as benchmarks and state testing
• Manage technology and school supplies such as staff printers student computers calculators and chargers
• Co-coordinate school events and special projects with the rest of the operations team
• Manage staff and student parking such as collecting parking applications parking passes daily parking tickets and student driving records

Critical Experience and Qualifications:

• Bachelors degree required
• Fluency in Spanish Arabic and/or Kurdish strongly preferred
• Experience working in schools or in another capacity that involves working with students and families strongly preferred
• 2 years of professional work experience in a customer-facing role strongly preferred
• Friendly demeanor with a knack for building and maintaining relationships
• Experience working with a diverse population of adults and children
• Excellent oral and written communication skills
• Detail oriented and extremely organized
• Proficiency with technology and a willingness to learn new systems
• Comfortable with ambiguity and the dynamic nature of a start-up school environment
• Strong work ethic and a determination to help students succeed

Compensation & Benefits:

• Comprehensive retirement and health (medical dental and vision) benefits through Metro Nashville Public School
• 8 weeks of fully paid parental leave
• Valor-subsidized childcare and priority seat at Little Wonders Day Care
• 15 days of PTO per academic year (prorated based on start date)
• Free access to an on-site strength & conditioning facility services from Vanderbilt Health Clinic retirement counseling and mental health support and resources
• Full-time employees wishing to enroll their child at Valor in grades 5-12 will be placed at the top of the new student waitlist.

Commitment to Diversity Equity and Inclusion:
Valor believes in the importance of being a diverse equitable and inclusive organization that enables students and staff to thrive. As an equal opportunity employer we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to thrive in a diverse world.