Front DeskCustomer Service Representative
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Job Location:
Indianapolis, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Lockhart Collision Center seeks an energetic person for Front Desk/Customer Service Representative. This person plays a critical role in our organization because they are the first point of contact.
Responsibilities
- Answer phones and direct calls to appropriate person.
- Attentive to guests as they enter our establishment greet each guest with friendly welcome and determine purpose of visit.
- Schedule appointments for guests to bring vehicles for repairs and complete vehicle check-ins at drop off.
- Follow up with guests during the repair process to ensure they understand where their vehicle is in the process and when they can expect their vehicle to be finished.
- Communicate effectively with other staff members adjusters rental car providers and guests.
- Prepare purchase orders for daily receipts.
- Order office and shop supplies.
Qualifications
- High school graduate
- Excellent interpersonal and communication skills
- Ability to multi-task
- Strong organization skills
- Team player
- Proficient use of technology
- Ability to work Monday Friday 8:00 am 5:00 pm
Benefits
- Medical dental and vision
- 401(K) with match
- Paid time off
- Discounts on products and services
We are an equal opportunity employer and prohibit discrimination and harassment. All employment decisions are made withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
Do to internal promotions we have an opening for an experienced estimator. The position will be in the shop only, no customer interaction required. You would be...
