Regional Service Executive Environmental Services APAC

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets. We are more than 34000 people in over 30 countries dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

The Regional Service ExecutiveEnvironmental Services APAC will be responsible for regional service excellence through the leadership and development of Service delivery strategies and capability at regional and country levels. This role will ensure people skills competencies ecosystem partners (including technical tooling / applications) and subcontracts meet the delivery requirements of our clients at all times whilst meeting Arcadis billability requirements. The role will also be responsible for building and sustaining strong client relationships while supporting the generation and conversion of new business opportunities.

• Develop and execute the Environmental Services delivery strategy for APAC in conjunction with Sector Executives aligned to global Service and Sector strategies.
• Define and evolve the Environmental Services Service portfolio in APAC introducing new Services and reshaping or divesting Services in line with client demand digital innovation and market trends.
• Drive global collaboration across SectorsRegionsand Global Excellence Centers.
• Drive collaboration within the Service with respect to M&A and geographic positioning.
• Conduct due diligence on mergers acquisitions and divestments.
• Own implementation of transformational change initiatives within Environmental Services in APAC providing clear direction and transparent communication of priorities progress and benefits.
• Input an Environmental Services perspective into data and knowledge management strategies ensuring methods standards templates and intellectual property are developed retained and consistently applied.
• Work with Regional Quality to establish a standard operating platform for Environmental Services including tools for data driven environmental assessment monitoring and reporting maximizing use of technology and software for Client delivery and incorporating the use of AI across the Service line.
• Maximize value from Service delivery to clients through working closely with Discipline Leads to build a cohesive community that develops retains and consistently applies market leading intellectual property.
• Manage risk and compliance for Environmental Services in APAC in line with the Arcadis Risk Control Framework company risk appetite client requirements and other relevant policies and procedures.
• Partner with Talent Acquisition and Workforce Planning to develop regional capability plans ensure resource deployment is balanced to global workload within the Sector and maximize the impact of Global Excellence Centers to meet contribution targets.
• Contribute to the growth of revenue across accounts and sectors.
• Ensure billability and utilization in the region meets or exceeds targets working with Sector Executives and Commercial Operations to align pipeline capacity and pricing models.
• Embed data-led collaboration within Services by implementing the Service Line Digital and Technology Strategy in APAC for Environmental Services.
• Drive the implementation of the Global Engineering Applications of the Service line owning the support supplier relationship to maximize return on investment.
• Oversee Regional Vendor and Supplier Procurement including owning the APAC pipeline and investments to support automation activity across the Service line.
• Oversee S&A to ensure Service delivery excellence and rationalize applications and tooling.
• Accountable for the health safety and wellbeing (HSW) of their teams and expected to demonstrate stewardship and care in all aspects of their role. This includes championing an ambitious people-first culture within Environmental Services by setting clear HSW expectations leading by example empowering and engaging employees and communicating openly.
• Leaders should recognize safe behaviors and foster a caring One Team ethoswhere everyone feels empowered to take responsibility speak up and return home unharmed both physically and psychologically.

• Extensive senior leadership and technical experience in Environmental Services within the AEC industry in APAC with clear accountability for regional Service delivery utilization and financial performance.
• Proven ability to build maintain and grow client relationships with a track record of contributing to the development and winning of new business.
• Proven track record of improving Service quality billability productivity and contribution through effective deployment of people processes and digital tools.
• Strong commercial and financial acumen including pricing strategy cost control margin management and interpreting financial and operational performance metrics to inform regional strategy and performance improvement decisions.
• Proven capability in regional workforce planning and capability development including building skills depth succession pipelines and discipline excellence aligned to projected workload demand.
• Demonstrated strength in developing and implementing Environmental Services strategies including Service portfolio shaping operating model design standardization and continuous improvement.
• Demonstrated experience leading digital and technology enabled change in Environmental Services including the use of environmental data platforms modelling and analytics automation and digital reporting to improve client outcomes.
• Recognized strategic leadership able to set direction articulate clear Service value propositions and align teams across geographies disciplines and functions to deliver outcomes.
• Exceptional relationship building skills combining strong technical credibility with stakeholder management and influencing skills to shape decisions and secure commitment across the organization and with key clients and regulators.
• Leadership style that empowers Arcadians promotes accountability and continuous improvement and supports a healthy inclusive and high engagement culture aligned to the Arcadis Leadership profile of being curious driving success and igniting passion.
• Degree level education in a relevant discipline such as environmental science environmental engineering ecology earth sciences chemistry occupational health and safety or another related technical or commercial field or equivalent practical experience.
• Advanced degree such as MSc in Environmental Science Environmental Engineering Sustainability Occupational Health and Safety or MBA or similar executive level experience in complex global organizations.