The Company:

When it comes to digital communities The Alliance is leading the way. Product marketing sales enablement product-led growth AI customer success CMOs you name it were home to thriving communities for them all.

With 70000 professionals across our communities and a constant stream of events memberships and learning products we help individuals and teams grow faster in their careers.

Were ambitious we move quickly and were still early in the journey which means real ownership fast progression and the opportunity to shape how our platform evolves.

The Role

This is a client-facing fast-paced role at the heart of our sponsorship business. As an Associate Account Manager youll work closely with our sponsorship sales team to deliver standout experiences for our partners across global events VIP dinners 1-2-1 meetings and digital sponsorship campaigns.

Youll be the bridge between what we sell and what we deliver. That means owning sponsor relationships ensuring flawless execution and helping clients see real value from their investment.

This role isnt just about delivery its about energy presence and ownership. Youll be on-site at events building relationships face-to-face making things happen in real time and representing The Alliance with confidence.

What youll do

• Client success & delivery: Ensure sponsors get what they signed up for across events dinners and digital campaigns and that it lands well
  

• Event execution (global): Be on-site at events managing sponsors handling logistics and making sure everything runs smoothly
  

• Sponsor relationships: Build strong trusted relationships with clients from onboarding through to delivery and beyond
  

• Sales collaboration: Work closely with the sponsorship sales team to align on client goals expectations and opportunities
  

• Performance & reporting: Track results share performance insights and help demonstrate ROI to clients
  

• Account growth: Spot upsell and expansion opportunities and bring them back to the sales team
  

• Operational excellence: Stay organised across multiple accounts timelines and deliverables using tools and automation to stay efficient

What success looks like

Youll be measured on a mix of delivery client satisfaction and growth:

• Strong execution across events digital campaigns and client deliverables

• High client satisfaction and clear demonstration of value

• Consistent client check-ins and relationship building (QBR-style conversations)

• Identifying and contributing to account expansion opportunities

• Smooth onboarding and clear alignment on client goals from day one

Previous experience

• You have some experience in B2B account management client success or events

• Youre confident personable and love being in front of clients (especially in-person)

• You bring energy youre someone people enjoy working with and remember after meeting

• Youre highly organised and can juggle multiple projects without dropping the ball

• Youre proactive you dont wait to be told what to do

• Youre excited by travel and being on-site at global events

Compensation: Base salary *based on experience

Core Benefits:

• Enhanced paid holiday: 34 days including UK Bank holidays and a day off on your birthday

• Private Medical & Dental

• Life Insurance: (4 x salary)

• Early bird or night owl Our flexible hours policy allows you to structure your work for when youre most productive

• Extensive tech gear kit

Wellbeing Benefits:

• On-demand paid therapy coaching & mental fitness via Oliva

• Discounted wellness classes & gym memberships

• Cycle to work & Workplace Nursery schemes

• Corporate Discounts via Perksatwork

• Monthly Flexible Allowance via the thanksBen platform

Learning & Development:

• Personal L&D budget (500 annually in year 1 - scaling year on year up to 3000)

• Volunteer & L&D Days: 1 paid day per quarter for either L&D or Volunteer activities

Community and Inclusion
We are committed to creating a workplace that is free from discrimination and bias and where everyone has equal opportunities to succeed and contribute. We acknowledge that our work here is never done - and we promise to continue striving for inclusivity every day.
If youre worried you dont quite hit all the requirements weve listed dont let that hold you back from submitting your application! Unique backgrounds experiences and perspectives are essential for our ability to innovate and grow so if you think youd be a great fit then wed love to hear from you. We are The Alliance - in more ways than one.

Required Experience:

Manager