Priority Responder

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

• First Response Presence: Arrive on-site for priority losses and establish a calm professional SERVPRO presence
• Customer Guidance: Walk property owners through the restoration process and next steps
• Service Authorization: Secure signed agreements through clear confident communication (no high-pressure sales)
• Stakeholder Coordination: Work with homeowners insurance adjusters and internal teams to initiate services
• Loss Documentation: Capture photos notes and key details using company technology
• Relationship Building: Create positive first impressions that lead to long-term customer trust and referrals

• Primarily standard business hours with flexibility
• Occasional response to urgent or priority losses outside typical hours
• Not a constant on-call role but requires the ability to respond when needed

• Compensation: (base salary commission) will be discussed following a successful first-round interview.
• Resources: Access to a company vehicle for use during professional hours along with a mobile communication suite (Laptop/iPad).

• Experience: Minimum of 1-2 years in a professional environment involving sales emergency services or restoration management. Dbmx/xactimate experience is a plus.
• Communication: Exceptional verbal and written communication skills; must be able to speak authoritatively and empathetically to individuals in distress.
• Proven ability to operate independently and make high-level decisions under pressure without direct supervision.
• A valid drivers license and a clean motor vehicle record are mandatory.
• Education: High School Diploma required; Bachelors degree in Business or a related field is preferred.

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.