Inside Sales Representative
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Job Location:
West Palm Beach, FL - USA
Yearly Salary:
$ 75000 - 90000
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Inside Sales Representative will provide essential support to the Outside Sales Representatives across the region by managing client communications preparing work orders and ensuring a smooth transition to the estimating team. This role focuses on enhancing the efficiency of the sales process through detailed coordination and customer service.
Key Responsibilities
Responsibilities
Serve as the primary internal support for the Outside Sales Representatives by handling administrative sales tasks and ensuring smooth client communication.
Act as the point of contact for customers regarding questions related to quotes orders and project details.
Create and manage work orders by gathering all relevant project details from the sales team and clients.
Ensure accurate and timely handoff of work orders to the estimating team for bid preparation.
Track and follow up on work orders to ensure projects progress smoothly and all team members remain informed.
Maintain and update sales-related records in the CRM system including client details work order progress and completed estimates.
Coordinate with internal departments (operations dispatch billing) to address customer needs and resolve issues efficiently.
Assist with preparing proposals sales quotes and supporting documents as needed.
Provide sales activity reports and updates to the Outside Sales team and leadership as required.
Support the sales team by scheduling appointments job-site visits and trade show arrangements.
Serve as the primary internal support for the Outside Sales Representatives by handling administrative sales tasks and ensuring smooth client communication.
Act as the point of contact for customers regarding questions related to quotes orders and project details.
Create and manage work orders by gathering all relevant project details from the sales team and clients.
Ensure accurate and timely handoff of work orders to the estimating team for bid preparation.
Track and follow up on work orders to ensure projects progress smoothly and all team members remain informed.
Maintain and update sales-related records in the CRM system including client details work order progress and completed estimates.
Coordinate with internal departments (operations dispatch billing) to address customer needs and resolve issues efficiently.
Assist with preparing proposals sales quotes and supporting documents as needed.
Provide sales activity reports and updates to the Outside Sales team and leadership as required.
Support the sales team by scheduling appointments job-site visits and trade show arrangements.
Skills Knowledge and Expertise
Required Skills and Abilities
Strong verbal and written communication skills for effective client support and internal collaboration.
Excellent organizational and time management abilities with strong attention to detail.
Proficiency with Microsoft Office Suite (Excel Outlook Word) and CRM platforms (e.g. Salesforce).
Ability to coordinate seamlessly with cross-functional teams including Outside Sales Representatives and estimators.
Strong problem-solving skills to address client inquiries and resolve work order issues quickly.
Qualifications
High school diploma or equivalent required; associates or bachelors degree preferred.
Minimum of 2 years of inside sales support or similar experience preferably in the construction or underground utilities industry.
Familiarity with creating and managing work orders estimates and CRM tools.
Professional demeanor and ability to build rapport with clients and team members.
Physical Demands/Work Environment
Prolonged periods sitting at a desk and working on a computer.
Occasional lifting of office materials (up to 15 pounds).
Ability to travel occasionally for team meetings or customer events.
Key Competencies
Team Collaboration
Organizational Skills
Customer Service Orientation
Attention to Detail
Problem-Solving
All qualified applicants will receive consideration without regard to race color religion sex national origin age disability or protected veteran status.
Strong verbal and written communication skills for effective client support and internal collaboration.
Excellent organizational and time management abilities with strong attention to detail.
Proficiency with Microsoft Office Suite (Excel Outlook Word) and CRM platforms (e.g. Salesforce).
Ability to coordinate seamlessly with cross-functional teams including Outside Sales Representatives and estimators.
Strong problem-solving skills to address client inquiries and resolve work order issues quickly.
Qualifications
High school diploma or equivalent required; associates or bachelors degree preferred.
Minimum of 2 years of inside sales support or similar experience preferably in the construction or underground utilities industry.
Familiarity with creating and managing work orders estimates and CRM tools.
Professional demeanor and ability to build rapport with clients and team members.
Physical Demands/Work Environment
Prolonged periods sitting at a desk and working on a computer.
Occasional lifting of office materials (up to 15 pounds).
Ability to travel occasionally for team meetings or customer events.
Key Competencies
Team Collaboration
Organizational Skills
Customer Service Orientation
Attention to Detail
Problem-Solving
All qualified applicants will receive consideration without regard to race color religion sex national origin age disability or protected veteran status.
Required Experience:
IC
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