Brand & Marketing Production Designer

Location: Warsaw (hybrid: 1-3 per week in the office)

Salary: 12.000 - 16.000 PLN B2B

Contract type: B2B

Tidio is the customer service platform that aligns AI and people so businesses can scale without losing trust or the human touch. Our goal is to help entrepreneurs grow by making customer service more efficient while keeping it helpful.
Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio you can grow too!

A few facts about us:

• Our product is one of the worlds leading AI customer service solutions and our goal is to become no. 1

• We are among the Top 50 AI and Customer Service Products in G2s Best Software Awards 2024.

• We currently rate at 4.7/5 in both Shopify and G2.

• Our ML team was among the first in the world to launch an AI agent - (Lyro) for customer service!

• Every month our widget is viewed by 350 million unique users which is 4% of the global population.

• Currently we hire over 150 fantastic people.

Would you like to see what working with us looks like Check out our #GrowWithTidio video

As an in-house Marketing Designer at Tidio - you will own the entire visual layer of marketing from Meta ads to trade show materials. One person broad scope full ownership from brief to production. You will work directly with performance content and product marketing -testing and execution at real scale. You dont just design - you deliver end-to-end. If merch needs printing you find the print shop prep production files pick Pantone colors and manage logistics. If a booth needs building you coordinate with the manufacturer. You understand that an unpublished asset is a non-existent asset.

Your scope includes:

Performance - statics video and AI UGC for Meta Ads display banners

Web & growth - landing pages assets for GTM campaigns product launches

Email - templates and assets for recurring and one-off campaigns

Sales enablement - pitch decks one-pagers case studies battle cards

Content - ebooks whitepapers explainer graphics video explainers

Social media - Reels LinkedIn graphics assets for the content team

Field marketing & events - booth designs roll-ups banners event prints printed materials

Merch & swag - T-shirts notebooks gadgets from design through to production wrap-up

You are the perfect fit if you have:

• At least 3 years of experience in a design and creative production role.

• Proven experience taking full ownership of projects - receive a brief and deliver end-to-end including logistics printing production and revisions.

• Hands-on experience delivering output across all channels - ads web email sales materials content and social.

• Hands-on experience producing assets for field marketing events and brand activations.

• Hands-on experience managing merch and swag projects from design through to production wrap-up.

• Strong understanding of how to design toward business goals not just aesthetics.

• Comfortable using Ads Manager GA and HubSpot on your own - analyzing results drawing conclusions and knowing whats working.

• Strong grasp of social media - spotting trends before they go mainstream.

• Fluent in AI tools for video and statics - knowing how to stack them and when to reach for each one.

• Full command of the creative spectrum - from Figma and After Effects to InDesign and production-ready files.
  
  

Youre already ahead if you:

• Have worked in-house at a SaaS e-commerce or D2C company as a marketing designer / generalist.

• Have designed performance ads (Meta) and can speak to their results.

• Have experience delivering topics end-to-end: from idea to merch at the door.

• Have done AI UGC faceless ads or avatar-based ads.

• Understand the basics of the marketing funnel and can put together example banner copy.
  
  

We would love to see your portfolio with 58 assets showing range - not just performance ads but also examples of landing pages pitch decks prints merch or event materials. For each one briefly include: context (brand goal channel) what you did independently and if you have data - how it performed. We care about what worked and what you delivered end-to-end not just what looked good.

We would like to offer you:

• Broad scope - from design Meta Ads to a booth at SaaStock - every week brings something new.

• Real media and event budgets.

• Hybrid work model with flexible hours.

• 26 days off guaranteed in a year.

• Great development opportunities company-supported courses and conferences.

• Individual work tools - MacBook Pro Dell screen JBL headphones. You can tailor the equipment to your needs!

• Mental well-being program individual therapy sessions and resources for employees.

• Sport & wellness benefit or its financial equivalent.

• Free access to one of the most popular e-book/audiobook services.

• Regular social events (company-wide offsites team events).

• Budget for 1:1 English language classes.
  
  

Diversity Statement

One of Tidios core values is to play fair. Therefore we treat all candidates equally. We do not discriminate based on race religion color national origin gender sexual orientation age marital status or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.

We now rate at 4.4/5

83% recommend us to a friend

Read our reviews