Inside Sales Supervisor

About the Role

Home Genius Exteriors has experienced rapid growth expanding from $3M to $200M in just five years. We are a dynamic company aiming to be nationwide by 2030 and we are looking for passionate and driven individuals to join our team and grow with us.

Our mission is to provide A Different Experience to both our customers and our employees. Our energetic culture mixed with a heavy dose of training and development makes for a cool fun environment that encourages personal growth. HGE isnt just a home remodeling company were creating tomorrows business leaders.

We are looking for positive & charismatic individuals that are ready to work hard and start to build their career. If youre the right person were the right company.

This role is ideal for a motivated Inside Sales leader who thrives on coaching others staying close to the action and creating a culture where sales goals are consistently metor exceeded. If youre a builder of people confident with KPIs and love the thrill of hitting targets we want to hear from you.

Key Responsibilities

• Lead and motivate a team of Inside Sales Representatives (ISRs) focused on outbound and inbound appointment-setting.
• Coach Inside Sales Representatives consistently to improve tone delivery and KPI conversionthrough live feedback call reviews regular performance development sessions and ongoing quality assurance monitoring to uphold sales standards.
• Monitor key sales performance metrics daily to ensure team productivity lead conversion efficiency and consistent pipeline growth.
• Conduct morning huddles weekly performance check-ins and individual 1:1s to keep the team aligned with business needs.
• Proactively demonstrate effective sales conversations to model pitch structure and tone reinforcing best practices and supporting ongoing team development.
• Ensure consistent team coverage and schedule alignment to maximize productivity and maintain momentum during peak lead flow periods.
• Support additional sales initiatives and operational tasks as needed to ensure overall team success and adaptability in a fast-paced environment.

Qualifications

• 3 years of sales team leadership in a call center environment (Lead generation call center experience a plus)
• Proven success in leading high-performing sales teams in quota-driven environments with a deep understanding of sales KPIs and how to strategically influence them through daily team management and execution.
• Brings a coachs mindset with the ability to unlock potential motivate individuals and leverage recognition and incentives to drive performance and exceed business targets.
• High energy results driven and willingness to work flexible hours (including evenings/weekends).
• Manage customer escalations with professionalism and urgency leveraging strong contact center leadership and customer satisfaction skills to resolve issues and protect the brand experience.
• Demonstrates exceptional communication skills emotional intelligence and resilience in a fast-paced performance-driven environment.
• Bachelors degree preferred or equivalent combination of education and relevant experience.

Why Join Home Genius Exteriors

• Highly competitive bonus structure tied to team performance offering strong earning potential and clear rewards for results.
• Clear advancement path with a strong track record of internal promotions and career development.
• Collaborative high-performance culture built on ongoing support open communication and team success.
• Comprehensive benefits package including health dental and vision insurance

Salary: 60K - 100K

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance