LMS Applications Administrator

Position Summary

The LMS Applications Administrator serves as a primary support contact for the universitys learning technology ecosystem supporting operations of the Learning Management System (Blackboard). They work with faculty students vendors and IT staff to ensure secure reliable and innovative services that support the universitys academic goals and IT strategic plan

Duties/Responsibilities

• Administer day-to-day LMS operations including course creation user management incident troubleshooting and upgrades.
  
  
• Serves as Tier 2 technical support in troubleshooting complex user support problems.
  
  
• Provide faculty and staff training via workshops support documentation and drop-in virtual assistance.
  
  
• Ensure application security reliability and continuity by managing access performing backups planning recovery and responding to incidents for assigned systems.
  
  
• Manage and support integrations with LTI and vendor APIs; partner with institutional and vendor teams to ensure secure and reliable data exchange.
  
  
• Maintain clear current service documentation knowledge base articles status updates and IT advisory/notification messages/unplanned outage tickets for updates and outages.
  
  
• Serve as the primary or secondary support for relevant Ed Tech vendors (e.g. LMS captioning audio-video proctoring plagiarism accessibility tools etc.).
  
  
• Collaborate with academic leadership centers for teaching & learning and instructional designers on effective use of tools
  
  
• Other duties as assigned

Required Knowledge and Skills

• Bachelors degree in instructional technology or other appropriately related field.
  
  
• Three to five years of experience using and supporting applications Learning Management Systems and instructional technology.
  
  
• Familiarity with instructional design principles pedagogy across modalities (online hybrid face-to-face) accessibility best practices and course development workflows.
  
  
• Demonstrated experience with LMS administration LTI integrations and ecosystem tools (e.g. captioning audio/video conferencing proctoring SIS integration etc.).
  
  
• Strong communication skills (written verbal and presentation) with a service-oriented collaborative approach across faculty staff students vendors and the IT team.
  
  
• Familiarity with using the LMS/related tools as an end user

Functional Requirements

The position requires:

Remaining in a stationary position at a desk or work station for extended periods of time for a number of assigned duties.

Occasional independent physical manipulation of loads in excess of 40 pounds. Occasional physical manipulation of loads up to 80 pounds with the assistance of a co-worker.

Attention to detail accuracy and efficiency during both slow and peak periods.

The continuous presentation of a professional demeanor even under demanding conditions such as multiple priorities and short-notice deadlines.

Regular Work Hours/Travel Requirements

• Standard work hours are Monday through Friday 8:00am to 4:30pm.
  
  
• Occasional off-hours or irregular hours required including routine application maintenance and /or unexpected application outages.
  
  
• On-call availability to ensure applications are available at all time. Primary contact for 24-hour emergency application response.
  
  
• Occasional travel may be required for vendor training or to other institutions.

About USI

The University of Southern Indiana is a public higher education institution located on a beautiful1400-acre campus in Evansville IN. We offer employees exceptional benefits! Benefits for thisposition include:

• Affordable medical dental vision life and short term and long-term disability insurance plans.
• Retirement plan where the University makes the total contribution equivalent to 11% of annual salary.
• Full tuition fee waiver for employees/75% for spouses and dependent children.
• Vacation and sick time
• Holiday pay
• Free access to Recreation Fitness & Wellness Center.
• Access to on-campus University Health Center and Dental Hygiene Clinic.

For more information about the benefits that USI offers please visit Process

Search Committee Chair:

If you have questions about the open position please contact Juzar Ahmed search committee chair at .

Best Consideration Date:

For best consideration please submit materials by May 7 2026.

Pre-Employment Screening

A background check will be required for employment in this position.

Authorization to Work in the United States

USI typically will not sponsor an employment-related visa for this position.

Interview Accommodations

Persons with disabilities requiring accommodations in the application and interview process please contact the Associate Director of Human Resources Constance Hermann at or . Contacting the Associate Director of Human Resources is intended for use in seeking disability-related accommodations only. For general applicant inquiries contact Human Resources at or .

EEO Statement

USI is an Equal Opportunity Employer as to all protected groups including protected veterans and individuals with disabilities