Cluster Head Advisor Development & Retention vertical
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Job Summary
Function Summary The agency channel refers to a distribution method where insurance products are sold through agents. These agents act as intermediaries between the insurance company and customers facilitating the sale of policies providing customer support and offering advisory services. This initiative is expected to improve customer experience especially in markets where customers prefer human interaction. It also supports customer in a) Resolving policy service need b) Renewal collection to resolve policy holders service needs Cross sale opportunity. | |
Job Summary: ü Manage a team of 10 Advisor Development and Retention Managers ( ADRMs) ü Supervise team of ADRMs ü ADRMs will be assigned team of 15-30 existing advisors and not responsible for new advisor recruitment ü Drive month-on-month activation and retention of assigned advisors | |
Key Responsibilities/ Key Deliverables: ü Drive Input behaviors with the assigned team of ADRMs and Advisors ü Drive cross sales and new sales from the assigned team of ADRMs and advisors. ü Meeting the sales plan numbers consistently ü Maintain and improve the Sales Quality Standards by maintaining the Persistency standards. ü Training and Development of the team of ADRMs advisors for new product launches / revision in the existing policies. ü Drive advisor attendance in Trainings and GO-meets. ü Work with other functions / departments and work towards solving roadblocks faced by team of ADRMs and advisors | Measures of Success: ü New Business Premium Sourced ü Advisor Activation & Productivity month on month ü Cross-Sell Conversion ü Meeting Persistency standards ü ADRMs meeting standards ü Adhering to Input behaviors as per the defined standards |
Requirements
Key Specifications:
- Experience: Minimum 510 years in the Life Insurance industry
- Team Handling: At least 23 years managing FLS managers
- Background: Preferably from an Agency channel
- Location: Candidate must have resided in the same city for the past 23 years
- Preference: Former employees of Axis Max Life Insurance (AMLI) will be given priority
Additional Details:
- Band: 4A
- CTC: 13 LPA
- Age: 3040 years
- Open Locations: Pune Kolkata
Benefits
Required Skills:
DESIRED QUALIFICATIONS AND EXPERIENCE Graduate in any discipline At least 5 - 6 years in sales and 4 - 5 years in conducting sales training At least 12 months experience as Sales Development Manager. Competence in knowledge about products processes etc. and training skills To handle AP Telengana and Karnataka
