Assoc VP Ticketing Revenue
Job Summary
ESSENTIAL FUNCTIONS
Manage a solution-oriented ticket operations department that advances revenue generation objectives.
Work collaboratively with key stakeholders to develop and implement the overall ticketing sales and service strategies to maximize revenue and customer satisfaction in conjunction with the expectations of the University.
Main point of contact for all matters related to ticketing partners including primary and other distribution partners.
Support the sales team with their outbound sales efforts.
Proactively monitor ticketing industry best practices to ensure the department is at the forefront of ticketing.
Analyze historical and current sales data and performance metrics to determine future sales campaigns and new lead sources for the ticket sales and service teams.
Foster a strong collaborative cohesive culture across units and the overall team.
In coordination with the Bulls Club and marketing department develop and implement annual fund solicitation and touchpoint campaigns.
Participate in planning meetings to discuss organizational revenue opportunities and collaborate with other stakeholders to support and further the departments goals.
Assist in the creation and management of a budget and business plan.
Responsible for daily revenue tracking of ticket sales and renewals across all sports to leadership and other key stakeholders.
Other duties/assignments as assigned.
Qualifications
QUALIFICATIONS
Bachelors Degree
5 Years of experience in ticket operations
Degree Equivalency Clause: Four years of direct experience for a bachelors degree.
Senate Bill 1310- The Florida Senate ( is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required not to exceed:
(a) Two years of direct experience for an associate degree;
(b) Four years of direct experience for a bachelors degree;
(c) Six years of direct experience for a masters degree;
(d) Seven years of direct experience for a professional degree; or
(e) Nine years of direct experience for a doctoral degree
Related work experience may not substitute for any required licensure certification or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from SB 1310.
3 years of management experience preferred
Personal and professional communication skills to interface with all levels of a company both internally and externally
Ability to strategize towards achieving big-picture initiatives while possessing the necessary attention to detail to ensure high-level execution each step of the way.
Understanding and fluency in data and analytics
Motivated self-starter with exceptional organization strategic thinking and personal leadership skills.
Exceptional organizational skills
Strong problem-solving skills and general creativity
Must be flexible to work extended hours due to business requirements including late nights weekends and holidays.
Required Experience:
Exec
About Company
Working at USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environme ... View more