Endless Aisle Operations Analyst

Gordon Food Service

Job Location:

Michigan, IN - USA

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. Theres a seat at our table for you...

Position Summary:

The Endless Aisle Operations Analyst ensures the endless aisle program is operating efficiently accurately and cost effectively. The analyst is also responsible for researching implementing and monitoring technology improvements to improve efficiency and accuracy of Endless Aisle processes. This person works closely with the Endless Aisle team to ensure that vendors shipping performance is measured policies adhered to and reviewed by all parties.

What you will do:

Freight and Operations Management:

Develops and maintains good relations with suppliers carriers internal and external customers.
Collaborates with Analysts specialists operations vendors and our carriers to maximize efficiency.
Manages the communication and resolution of tracking and parcel shipments.
Analyzes Gordon Food Service purchasing data and makes independent decisions regarding freight costing.
Ensures accurate system freight costs through collaboration with other Gordon Food Service departments and product suppliers.
Reviews audits and reconciles Gordon Food Services parcel shipping invoices for Endless Aisle.
Develops reports in support of customer freight audits.
Manages extra inventory to reduce inventory and spoilage.
Reports on inventory and spoilage. Identifies opportunities to reduce.
Manages customer returns and monitors damaged shipments.
Manages RFPs and negotiations with carriers.
Coordinates LTL shipments as needed.
Understands small parcel and freight landscape and implications on the Endless Aisle business.
Identifies analyzes and recommends diversification opportunities potential new carriers and other opportunities to improve the customer experience and/or identify cost savings.
Performs other duties as assigned.

Technology and Continuous Improvement:

Maintains relationship with third-party software providers
Manages all automation and technology solutions for the Endless Aisle team.
Collaborate with product management to use customer feedback research market and data analysis to validate product/service technology roadmap direction.
Collaborate daily with cross-functional teams to solve problems provide feedback and accept completed work.
Coordinate communication training and change management activities.
Supports any new enhancements and/or upgrades to systems
Provides systems support and necessary training for business changes to our vendors e.g. upgrades to systems
Creates and assists with the prioritization of all outstanding Jira projects.
Develops monitors and analyzes reporting to monitor success and impact of strategic initiatives and technology implementations.
Actively looks for and pursues opportunities for process improvement automation and technology enhancements in support of business efficiency and stewardship.

When you will work:

Monday to Friday 8am to 5pm
Hybrid schedule 4 days in office in Wyoming MI 1 day remote

What youll bring to the table:

Bachelors Degree preferred.
3 years previous food service or supply chain mgt. experience strongly preferred.
Knowledge of freight costing components including hundredweight (cwt) calculations line haul and accessorial expenses.
Excellent listening and communication skills both written and verbal; comfortable speaking in front of large groups is a plus
Able to prioritize work by thinking holistically to consider customer and enterprise needs not just team needs
Has a sharp eye for detail and excellent organization skills
Self-directed and takes initiative to solve problems in a collaborative and time effective manner
Experience creating charts and graphs in Excel or Google sheets to show trends
Ability to juggle multiple initiatives in a dynamic highly collaborative environment
Mathematical - Must demonstrate math and accounting aptitude.
Reasoning - Ability to compare/contrast innovate analyze coordinate and develop solutions to a variety of complex problems.
Human Relations - Teamwork positively interact with others strong relationship building and commitment to Cornerstone Value of Customer is King honesty integrity.
Problem solving - brings a creative approach to solving problems and brings solutions to the table focus on continuous improvement
Maintain knowledge of current trends and developments in the field of supply chain management and foodservice industry.
Jira or similar agile planning and tracking tool is a plus
Photocopier fax phone calculator PC/Laptop teleconferencing equipment general office equipment
Intermediate to advanced knowledge of Excel. Proficient in development of formulas pivot tables macros CSVs
Google Apps (Chrome Gmail Calendar Docs Sheets Slides Drive etc...)

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age status as a protected veteran or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

Required Experience: