Head of Enterprise Storytelling & Insights Visualization
Job Summary
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What Well Bring:
Lead the Visualization Teams transition to the future-state modelmaintaining strong delivery across the existing service portfolio while building scalable standards governance and enablement.What Youll Bring:
Key responsibilities
- 10 years of overall experience lead delivery across the current portfolio: presentation enhancements graphic design assets video storytelling Power BI dashboards and training/workshops.
- Establish a TU-standard Executive Deck Format (templates patterns examples) and define lightweight governance for exceptions.
- Establish the Visualization Team as the center of excellence for executive-ready storytelling improving speed and consistency of enterprise communications.
- Improve operational performance through transparent metrics (turnaround days open quality/rework) and a continuous improvement cadence.
- Implement standardization at scale by creating reusable assets and repeatable patterns for the highest-visibility forums.
- Expand training into a broader enablement self-service program pairing learning with tooling so teams can complete Level 12 work independently.
- Productize data storytelling: establish consistent KPI definitions reusable dashboard shells and appropriate governance for recurring dashboards.
- Own the intake and prioritization governance model: service catalog SLAs prioritization logic and escalation paths tied to executive deadlines.
- Improve operational performance through transparent metrics (turnaround days open quality/rework) and a continuous improvement cadence.
- Operate with a metrics-driven cadence: publish monthly/quarterly operational reporting on volume turnaround time and quality/rework; use insights to manage capacity and expectations.
- Clarify and manage a tooling roadmap (design video Power BI and automation/AI) to support scalability and appropriate controls.
- Partner with leadership and cross-functional stakeholders to align outputs to key enterprise rhythms (executive meetings and governance forums).
Impact Youll Make:
- Lead the build and management of highperforming teams that deliver executiveready storytelling (presentations visuals and narrative) for senior stakeholder groups.
- Drive standardization at scale by developing templates patterns and reusable assets for highvisibility forums.
- Design and run rigorous operational processes including intake SLAs prioritization and escalation aligned to executive deadlines.
- Lead enablement through training and workshops and scale selfservice approaches to enable teams to produce basiclevel presentations independently.
- Use performance and quality metrics (e.g. turnaround time days open QC errors rework) to manage capacity and continuously improve outcomes.
TransUnion Job Title
Manager II Business OperationsRequired Experience:
Director
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more