Associate Member Engagement

Member Acquisition & Onboarding

• Identify and engage potential members within the ecosystem
• Support onboarding and ensure a seamless member experience
• Maintain a pipeline of prospective members

Member Engagement & Retention

• Build and maintain strong relationships with existing members
• Drive participation in events working groups webinars and training programs
• Ensure regular communication and engagement with active and past members
• Address member queries and provide timely support

Community & Communication Management

• Manage communication channels including emailers newsletters and member groups
• Support social media and engagement initiatives in coordination with social media teams
• Ensure consistency and frequency of communication with members

Data Management & Reporting

• Maintain member databases trackers and dashboards
• Monitor member activity and engagement trends
• Ensure data accuracy across CRM tools and internal systems

Event Coordination

• Plan and execute member-focused events such as webinars roundtables and townhalls
• Manage outreach coordination and follow-ups for events
• Maintain records including meeting notes and event summaries

Stakeholder Management

• Interact with CXO-level executives industry leaders and stakeholders
• Act as a liaison between members and internal teams
• Gather feedback to improve member experience and engagement

Qualifications :

• 03 years of experience in community management member engagement or similar roles
• Strong verbal and written communication skills
• Excellent interpersonal and stakeholder management abilities
• Experience in data handling reporting and tracker management
• Proficiency in Excel/Google Sheets; CRM tools knowledge preferred
• Strong organizational and multitasking skills
• Self-motivated and proactive approach
• Willingness to travel

Additional Information :

Customized Energy Solutions offers competitive salary commensurate with experience. 

Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Remote Work :

No

Employment Type :

Full-time