Inside Sales Representative
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
- 401(k)
- Health insurance
- Paid time off
The Inside Sales Representative is responsible for managing inbound customer inquiries converting calls into scheduled jobs and coordinating service requests for assignment to production teams. This role serves as the first point of contact for customers and plays a key role in driving revenue through effective communication and sales skills. Success in this role is defined by the ability to capture and convert business inquiries and overcome points of resistance and decision barriers pertaining to SERVPROs mitigation and restoration services.
- Answer incoming customer calls and respond promptly to service inquiries
- Assess customer needs and recommend appropriate services
- Convert inbound calls into scheduled jobs through consultative selling
- Accurately document job details and customer information
- Coordinate and assign jobs to production managers
- Maintain a high level of customer service and professionalism
- Coordinate hand-off of specified leads to Business Development Team for follow up
- Follow up on leads and ensure customer satisfaction throughout the intake process
- Strong communication and phone-based sales skills
- Ability to build rapport quickly and handle objections
- Organized with attention to detail and multitasking ability
- Experience in sales customer service or call center environments preferred
- Call conversion rate
- Revenue generated from inbound calls
- Customer satisfaction and response time
- Accuracy of job intake and scheduling
- Commission/bonus incentive for job conversions that originate by phone
This role is ideal for a motivated customer-focused individual who thrives in a fast-paced environment and is driven to turn opportunities into results.
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
IC
About Company
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
