Gas Turbine Product Service Engineer

GE Vernova

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profile Job Location:

Bengaluru - India

profile Monthly Salary: Not Disclosed
Posted on: 22 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description Summary

The Gas Turbine Product Service Engineer will provide technical guidance and support to GE Vernova Gas Turbine customers with specific focus Rotor. The role provides a platform for engaging in cross-functional efforts to diagnose root causes develop effective resolutions and employ problem-solving strategies. Additionally the position entails making informed decisions with limited data leveraging project management techniques and maintaining direct communication with customers to improve service quality delivery and overall satisfaction.

Job Description

Essential Functions:

  • Contribute to the culture of safety by proactively identifying safety concerns and escalating them appropriately.
  • Effectively communicate the progress of customer issues and engineering recommendations across all organizational levels both internally within GE Vernova and externally with customer leadership including plant operators.
  • Author customer communications regularly to update users community externally and document & share lessons & best practices internally within GE Vernova community.
  • Establish and maintain relationships with GE Vernova internal organizations to ensure that customer requirements are understood and being addressed.
  • Assist Controlled Title Holders (CTH) in identifying analytics and improvement ideas aimed at predicting anomalies estimate accurate resolutions enabling quicker resolution of customer issues etc.
  • Collaborate with Technical Leaders and CTHs to promote the dissemination of cross-platform learnings and raise awareness of global fleet issues.
  • Practice the culture of continuous improvement by employing lean tools and principles.

Qualifications/Requirements:

  • Bachelors degree in engineering or related technical discipline from an accredited college or university (or equivalent experience)
  • Experience in gas turbine design or related technology.
  • Experience & willingness to travel globally to customer sites and offices to support root cause investigations critical outage inspections and customer communications typically <10% travel.
  • Ability and willingness to support off-hours occasionally to support customer issue resolution.

Desired Characteristics:

  • Gas Power Edison Engineer; Completion of LPX Teardown Training; Progress toward completion of Engineering Masters degree and/or ACE Certificate
  • Experience of working in a matrixed global organization
  • Customer-focused with clear concise written and oral communications to the appropriate level
  • Six Sigma DMAIC or other Root Cause analysis techniques
  • Ability and willingness to confront the status quo without allegiance to past or current practices and technology to drive to the best GE Vernova products.

Additional Information

Relocation Assistance Provided: No


Required Experience:

IC

Job Description SummaryThe Gas Turbine Product Service Engineer will provide technical guidance and support to GE Vernova Gas Turbine customers with specific focus Rotor. The role provides a platform for engaging in cross-functional efforts to diagnose root causes develop effective resolutions and e...
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GE Vernova's Asset Performance Management software can help you increase asset reliability, minimize costs and reduce operational risks. View a demo today.

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