ServiceNow Administrator
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Job Location:
Washington, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business headquartered in Vienna VA. Our people are our greatest asset and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts we deliver best-in-class expertise to solve complex technical problems.
Were looking for a talented ServiceNow Administrator to join our team in Washington DC. This position will support a complex government client and will provide administration configuration and enhancement of the ServiceNow platform supporting enterprise IT this role you will help maintain ITSM workflows CMDB integrity and reporting capabilities in support of a mission-focused Federal environment.
Work Location:
Hybrid A mix of onsite and remote work.
Clearance:
Must be US citizen with the ability to obtain a Secret security clearance.
Primary Roles and Responsibilities:
- Configure and maintain ServiceNow workflows SLAs forms UI policies and catalog items
- Support ServiceNow ITSM ITOM and ITAM administrative activities
- Maintain CMDB data integrity and support integrations with enterprise tools
- Develop dashboards reports filters and service metrics
- Support platform upgrades enhancements and operational improvements
- Troubleshoot system issues and support user/admin requests
- Assist with Knowledge Base Service Catalog and portal administration
- Document configurations standards and support procedures
- Bachelors degree in Information Systems Computer Science or related field or equivalent experience
- 3 years of hands-on ServiceNow administration experience
- Strong analytical and troubleshooting skills
- Experience working with technical and non-technical stakeholders
- ServiceNow ITSM modules and administrative functions
- Flow Designer business rules UI policies notifications and dashboards
- CMDB asset management and service catalog administration
- Integrations with tools such as Active Directory Intune SCCM or Discovery
- Workflow automation reporting and continuous platform improvement
- Documentation and change control practices for enterprise systems
ServiceNow Certified System Administrator (CSA)
The Perks of Being on Our Team
ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are:
- Employee Assistance Program
- 401K
- Medical/Dental/Vision Insurance
- Life/Short-Term Disability/Critical Illness/Accident Insurance
- 15 PTO Days
- 11 Federal Holidays
- Up to $5K towards continuing education and/or professional development
Required Experience:
Unclear Seniority
About Company
Government Contracting, Enterprise Cyber Security, Digital Transformation, Migration & Modernization, Complex Program Management
