Partnership Marketing Manager – Brokers
Job Summary
Expect To:
- Team Leadership & Change Management
- Lead develop and inspire a team of five partnership marketing specialists setting clear direction building capability and holding the standard.
- Diagnose current workflows identify inefficiency and duplication and drive a structured transformation program across the teams operating model.
- Build a high-performance team culture with clear ownership strong systems and a bias for continuous improvement.
- Act as the senior escalation point for complex broker requests partner issues and cross-functional dependencies.
- AI Automation & Agentic Systems
- Design and implement AI-powered workflows to automate low-value high-volume inbound requests from triage and routing through to resolution and reporting.
- Build or commission agentic systems that handle routine tasks autonomously: request classification asset generation status updates and standard reporting.
- Partner with our tech and data teams to integrate automation tooling into existing martech infrastructure.
- Broker Partnership Marketing
- Own the end-to-end partnership marketing strategy for Lendi Groups broker network spanning Aussie franchise and Lendi broker segments.
- Develop and execute broker-facing campaigns co-marketing programs and partner activation initiatives that drive network engagement and settlement growth.
- Build and maintain a scalable local area marketing (LAM) toolkit that brokers can deploy with minimal support - digital social print and community activations.
- Lead broker marketing education onboarding and enablement across digital and in-person channels.
- Market & Performance Insights
- Stay across broker industry dynamics competitive activity and partner expectations to keep strategy sharp and relevant.
- Build reporting frameworks that give the business clear visibility over team performance broker engagement and partnership ROI.
- Use data to challenge assumptions and continuously raise the bar on what good looks like.
Qualifications :
What Youll Bring
- Proven experience leading and transforming marketing teams - not just managing but genuinely driving change in how a team operates.
- Demonstrated capability building or using AI and/or agentic systems in a real business context - youve shipped something.
- Strong local area marketing expertise - you know what it takes to activate at a local level across a large distributed network.
- A track record of managing complex inbound workflows and designing smarter operating models to handle volume without sacrificing quality.
- Commercially sharp - every decision you make has a so what and a number attached to it.
- Strong communicator who can work cross-functionally - bridging brokers partners product creative and the broader growth team.
Nice to Haves (not deal breakers):
- Background in financial services mortgage broking or an adjacent sector - you understand the compliance environment and restrictions.
- Or experience in affiliate marketing large-scale partnership programs or channel/network marketing - youve worked with big distributed partner ecosystems before.
- Familiarity with Salesforce JIRA AI and marketing automation tooling in a B2B2C context.
- Comfort operating in high-ambiguity environments where the playbook is still being written.
Additional Information :
Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customer-first approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.
We support our people in a variety of ways but a few of the benefits that our people rave about include:
- A vibrant relaxed yet professional culture.
- Hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration.
- A holistic wellbeing programs offering 24/7 support including medical mental health and financial wellbeing services to enable our workforce to thrive at home and work.
- generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
- An additional weeks Loyalty Leave each year after reaching 3 years service.
- Wellness initiatives with a strong focus on psychological safety.
Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract engage and evolve talent and build best-in-class products.
Feeling like you dont meet all the skills listed Thats ok; we are always on the lookout for different skills experience and qualities and so wed still like to hear from you.
Ready to help more Australians find buy and own property with confidence Hit Apply.
Remote Work :
No
Employment Type :
Full-time
About Company
We are one of Australias fastest growing fintechs, building market leading technology to transform the home loan industry through our powerhouse property lending brands and networks - Aussie and Lendi. Lendi Group exists to transform the stressful, disjointed and sometimes overwhelm ... View more