Front Desk Agent Full Time

Join the vibrant team at Showboat Hotel & Island Waterpark as a Full-Time Front Desk Agent! Immerse yourself in the exciting atmosphere of Atlantic Citys most energetic family-friendly entertainment hub. Your days will be filled with welcoming guests facilitating unforgettable experiences and being the frontline ambassador of our hotel. This onsite position not only allows you to meet new people every day but also offers the thrill of being part of a dynamic high-performance environment.

With a competitive pay rate of $18.00 per hour youll find yourself thriving in a role that values your enthusiasm and guest-focused attitude. If you thrive in fast-paced settings and love making people smile this is a perfect opportunity for you. You will be given great benefits such as Medical Dental Vision and Paid Time Off. Located on the World Famous Atlantic City Boardwalk puts you right where the fun happens.

Dive into a rewarding career with us!

Let us introduce ourselves

Showboat Resort an Atlantic City icon has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly hotel featuring 852 rooms including walk-out balcony suites; 100000 square feet of flexible meeting space; the worlds largest arcade spread throughout the property which includes a 45000 square foot indoor raceway. The newly open ISLAND Waterpark a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world featuring 120000 square feet housing 11 waterslides a one-of-a-kind slide island surf simulator an indoor boardwalk Paradise adult island and much more. The true fun and excitement of the Showboat Resort is its employees. Joining our team means immersing yourself in an environment that thrives on teamwork mutual support and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic Citys destination of choice. You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests expectations. Join us and lets work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences. As the Director of Marketing you will be a key member of our leadership team responsible for developing and executing strategic marketing initiatives to drive brand awareness increase revenue and enhance the overall guest experience. The successful candidate will have a proven track record in hospitality marketing a deep understanding of market trends and the ability to lead a dynamic marketing team.

What would you do as a FRONT DESK AGENT/ FULL TIME

As a Full-Time Front Desk Agent your day-to-day will be an exciting blend of guest interaction and multitasking. Expect to greet guests with a warm smile check them in and out and provide them with all the information they need to enjoy their stay at our vibrant hotel. Youll also handle inquiries resolve any issues and ensure that every visitor leaves with a positive impression. Your schedule will include flexible rotating shifts which means youll have the opportunity to work nights weekends and holidays keeping every day fresh and full of new experiences. Be ready to adapt to various situations as you assist guests with their requests all while thriving in the energetic environment of our hotel.

Get ready to dive into the fun and fast-paced world of hospitality at Showboat Hotel & Island Waterpark!

What were looking for in a FRONT DESK AGENT/ FULL TIME

To thrive as a Full-Time Front Desk Agent at Showboat Hotel & Island Waterpark youll need a dynamic skill set that combines communication prowess with multitasking finesse. Excellent verbal and written communication skills are essential allowing you to engage with guests and provide top-notch service. Interpersonal and active listening abilities will help you connect with visitors ensuring their concerns and needs are met with care. Strong attention to detail is crucial for managing front desk activities efficiently from cash handling and billing to reservation management.

Proficiency with property management systems like Opera as well as Microsoft Word PowerPoint Excel and Outlook will empower you to juggle various tasks effectively. Experience in customer service particularly in complaint resolution is a must along with knowledge of the hospitality industry. Being bilingual is a plus and will further enhance your ability to connect with our diverse guests!

Knowledge and skills required for the position are:

• Excellent verbal and written communication
• interpersonal and active listening skills
• strong attention to detail
• ability to multitask and prioritize front desk activities
• customer service and complaint resolution
• cash handling and billing
• reservation management and PMS proficiency (e.g.
• Opera)
• proficient with Microsoft Word
• PowerPoint
• Excel
• Outlook
• bilingual (preferred)
• hospitality industry knowledge

Make your move

So what do you think If you can meet these requirements and perform this job as described above we would be happy to have you as part of our team!

Required Experience:

Unclear Seniority