Service Advisor Thunder Bay

Looking to accelerate your career Fountain Tire Thunder Bay is looking for a Service Advisorto join the team!

What are we looking for

• Experience in the automotive repair industry or tire industry is an asset
• Effective listening skills with the ability to identify customer needs and provide recommendations
• Working knowledge of passenger light truck tires specialty tires commercial OTR industrial tires and mechanical services.
• Must possess a valid drivers license and be able to provide a satisfactory passenger or commercial Drivers Abstract
• Excellent customer service and a great attitude are a must
• A team player who takes pride in their work
  
  

What can Fountain Tire Offer you

• Competitive wages: $20 to $25 per hour
• Health dental and vision benefit programs for you and your family
• RRSP program with company matching to help you reach your financial goals
• We will develop your skills and certifications with our excellent training program & opportunity for advancement
• The opportunity to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires parts and mechanical services
  
  

What each day will bring:

• Creating work orders and arranging bookings and communicating them to the technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles finalize sales and complete customer follow up.
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service specialty tire service wheel and mechanical service to customers
• Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
• Keep promotional material updated in the showroom.
• Participate in all safety initiatives as required or assigned to guarantee safety at Fountain Tire including customers and staff on the road site or field.
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
• Assist in inventory management through documentation processes and annual inventory counts
  
  

At Fountain Tire youd have a great place to work! If you are interested apply in-store (788 Central Ave) or online today!

We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards as permitted under Ontario Employment Standards Act 2000. Final decisions are always made by our hiring teams.