Inside Sales Representative

COME FOR THE JOB-STAY FOR THE CAREER!INSIDE SALESREPRESENTATIVE!THIS IS A FULL-TIME PERMANENT POSITION THAT IS LOCATED IN CHARLOTTE NC

FCX Performance is an AppliedIndustrialTechnologies Company and a leading processflow controlcompany. As an Inbound-Inside SalesRepresentative with FCX Performance/Massey you will establish and expand relationships with current customers and ouroutside salesteam. Youll spend your time interacting with your customers in determining their processflow controlneeds while providing solutions to meet those needs. You will have a direct impact on customer satisfaction retention and sales results!

In addition to competitive pay and all the benefits youd expect from an industry leader (401K with company match insurance time off employee assistance tuition reimbursement etc.) you will also enjoy:

• A LASTING CAREER Career paths are available in sales management andoperationsthroughout the country

• Professional development and training

• Team oriented company culture where its called work for a reason but have fun in the process

• Join a local team with company backing

Essential Functions & Responsibilities:

• Sell company products and services to customers by processingorders price and delivery inquiries providing technical and application information soliciting customerordersand suggesting additional products in a fast paced multi-tasking environment.

• Maintains responsibility ofordersfrom quotation to collection:

  • Select and specify a variety of products utilizing a variety of FCX and vendor supplied tools/software.

  • Responds to customer inquiries.

  • Processes customersordersand send order acknowledgements.

    • Review customer purchaseordersfor specialconditions/documentation

  • Checks availability and verifies ship dates.

  • Increases order size by suggesting related items explaining features and checking customers buying history.

• Processes and expeditesorders customer returns and returns tovendorsin an accurate and timely manner. Locates product and creates purchaseorders. Follows-up withvendorsto ensure timely delivery.

• Negotiates pricing and delivery withvendorswhen necessary.

• Works closely with Outside Salesman in soliciting business executing order transactions and maintainingsuperior customer servicelevels.

• Communicates effectively and participates positively as a member of the Branch/Divisioninside salesteam (e.g. sharing work load when possible picking incoming phone calls etc.)

• Maximizesgross marginby ensuring that FCX gets paid for superior service problem solving andtechnical expertise.

• Reviews open customer order reports and takes action on open items; specifically those items that may be atriskin meeting the customers promised delivery date.

• Other duties as assigned by Management.

PreferredEducation/Experience:

• Bachelors Degreepreferred.

• 1-3 years experience inCustomer Servicerelated Industry preferred experience in anInsideTechnical Sales/Customer Servicerole with anIndustrialDistributor a plus.

Founded in 1923 AppliedIndustrialTechnologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider ofindustrialmotionfluid powerflow control automation technologies and related maintenance supplies. Our leading brands specialized services and comprehensive knowledge serve MRO and OEMend usersin virtually allindustrialmarkets through our multi-channel capabilities that provide choice convenience and expertise.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin ancestry gender sexual orientation gender identity age disability protected veteran status marital status medical condition or any other characteristic protected by law.

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Founded in 1923 Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion fluid power flow control automation technologies and related maintenance supplies. Our leading brands specialized services and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice convenience and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age race color national origin genetics religion gender marital status physical or mental disability or any other characteristic protected by applicable laws regulations and ordinances.