Position Announcement and Specifications

Title: Academic Student Support Associate 5

Classification:Non-Exempt Full-time

Direct supervision received from:Student Services Coordinator

Functional supervision received from:TCATN Vice President

Office Location(s):100 White Bridge Pike; Nashville TN 37209

Hours:7:30 4:00 Monday - Friday

FUNCTION OF THE JOB:

The Tennessee College of Applied Technology Nashville is accepting applications for a full-time Academic Student Support Associate 5. High school diploma or equivalent required; graduate of Technical Business Program A.S. or

B.S. preferred. Graduation from a standard high school or post-secondary training in an appropriate field and evidence of experience to perform the work successfully.

KNOWLEDGE SKILLS & ABILITIES

• • Evaluate situations and make decisions
  • Establish and maintain an effective working relationship with the students the public and otheremployees
  • Strong interpersonal and communication skills
  • Ability to collaborate effectively with a wide range of constituencies in a diverse community.
  • Aptitude for analyzing student data for reporting.
  • Organizational rules regulations and procedures
  • Understand and follow oral and written instructions.

GENERAL REQUIREMENTS

• • Assist applicants in completing the online application for enrollment and FAFSA application for federal and state funds.
  • Process applications enrolling applicants and conducting new student orientation.
  • Provide general information to current and prospective students related to career goals and financial aid programs.
  • Assist in providing personal and group career goal guidance.
  • Maintains contact with prospective applicants school counselors and sponsors by telephone and through written correspondence.
  • Assist GED recipients and dual enrollment students with furthering their education through the college by counseling with them concerning career goals and financial aid options.
  • Assist in recruiting efforts by calling interested applicants sending e-mails and attending career days at local high schools and civic centers.
  • Performs other work as assigned.