Payment and Experience Sr. Specialist

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

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Job Description:

We are searching for the best talent for Payment and Experience Sr. Specialist.

Assists in establishing and implementing cost-effective results-based and professionally-managed programs and innovative initiatives for the AP/AR area under general supervision.
Contributes to key components of projects programs and processes for the AP/AR area.
Identifies opportunities to integrate methods based on analysis of trends and the competitive landscape to continually improve the organizations AP/AR strategy.
Under general supervision develops timely financial deliverables ensuring thorough accuracy of transactions and records.
Identifies opportunities to increase efficiency and effectiveness of financial controls and systems by developing a working knowledge of industry trends and best practices.
Coaches more junior colleagues in techniques processes and responsibilities.
Understands and applies Johnson & Johnsons Credo and Leadership Imperatives in day-to-day interactions with team.

Purpose:

Responsible for being the single point of contact (SPOC) for interactions between the requesters and business partners and the sourcing specialists category leaders accounts payable specialists and HelpDesk ensuring a positive and compliant end user experience. Besides this position will be conducting A/P operations compliance support functions and executing various Regional/Local tax compliance and operational requirements.

You will be responsible for:

• As a Payment and Experience Sr. Specialist you will be accountable to create seamless experience for the requestor/business partner when using the P2P process by coordinating the processes/interactions with the different stakeholders and support areas. As well as receive analyze and resolve procurement process inquiries and disputes.

• Monitor compliance conduct business review meetings and perform data analysis to be able to provide insights and create action plan in order to contribute to main Payment KPIs and improve service.

• Part of the role is to have continues improvement by mapping and leading initiatives and projects locally regionally or globally to ensure customer experience is the central reason of this. As well to support initiative related to automation data analysis reporting efficiencies. Etc.

Qualifications / Requirements:

• A bachelors degree is required with a preferred concentration in Economics Finance Industrial Engineer Accounting or Business Administration.
• A minimum of 3-5 years of related experience in procurement
• Shown skill with Procurement or Finance/Accounting/Taxes/Payments/Administrative processes.
• Experience interacting with customer (customer service experience)
• Demonstrate leadership and team management skills.
• Strong MS Excel PowerPoint and Word skills.
• Knowledge of SAP
• For this role it is required to speak English at an intermediate to advanced level.
• Shared Services experience is a plus.
• Portuguese language is a plus.
• Experience in Brazilian Market is a plus.

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