Assistant Director, Continuing Education Operations
Davenport, IA - USA
Job Summary
Job Description
The Assistant Director of Continuing Education Operations provides operational leadership for the colleges Continuing Education (CE) Registration and Accounts Receivable units. This position ensures the accuracy integrity and security of Continuing Education academic records; manages Continuing Education registration and enrollment operations; oversees tuition billing and student account processes; and leads a crossfunctional team committed to exceptional student service.
Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines. Ability to lift up to 10 lbs. occasionally open filing cabinets and bend or stand as necessary. Prolonged periods sitting at a desk and working on a computer.
Required Qualifications
Bachelors degree preferred or equivalent relevant experience. Excellent Microsoft Office skills. Must have at least 3 years successful work experience in business continuing education accounting finance or related area. Demonstrated experience in managing budgets and understanding financial operations. Minimum of 2 years supervisory and management experience preferred.
Preferred Qualifications
Experience with records registration enrollment services or similar Demonstrated knowledge of FERPA and higher education compliance Experience managing data integrity and student information systems Strong attention to detail and excellent communication and customer service skills Familiarity with community college operations policies and student populations Experience with billing payment processing refunds collections and aging report Strong analytical and problem-solving skills Commitment to a student-centered service model
The Assistant Director of Continuing Education Operations provides operational leadership for the colleges Continuing Education (CE) Registration and Accounts Receivable units. This position ensures the accuracy integrity and security of Continuing Education academic records; manages Continuing Education registration and enrollment operations; oversees tuition billing and student account processes; and leads a crossfunctional team committed to exceptional student service.
Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines. Ability to lift up to 10 lbs. occasionally open filing cabinets and bend or stand as necessary. Prolonged periods sitting at a desk and working on a computer.
Required Qualifications
Bachelors degree preferred or equivalent relevant experience. Excellent Microsoft Office skills. Must have at least 3 years successful work experience in business continuing education accounting finance or related area. Demonstrated experience in managing budgets and understanding financial operations. Minimum of 2 years supervisory and management experience preferred.
Preferred Qualifications
Experience with records registration enrollment services or similar Demonstrated knowledge of FERPA and higher education compliance Experience managing data integrity and student information systems Strong attention to detail and excellent communication and customer service skills Familiarity with community college operations policies and student populations Experience with billing payment processing refunds collections and aging report Strong analytical and problem-solving skills Commitment to a student-centered service model
Required Experience:
Director