Operations Administrator

Operations Administrator Sydney CBD NSW
Location: Sydney CBD NSW
Company: BGIS Government Aligned Client
Employment Type: Full-Time Permanent Hybrid (4 days on-site 1 day WFH)
Other Information: Applicants must be Australian Citizens or have Permanent Resident Status

We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past present and emerging.

About BGIS

BGIS is a global leader in integrated facilities management delivering innovative and sustainable solutions to clients across various industries. We are committed to safety collaboration and delivering high-quality outcomes.

Purpose of the Role

BGIS is seeking an experienced Operations Administrator to support the coordination accuracy and ongoing maintenance of operational documentation across a large and complex government services portfolio.

Reporting to the HSEQ Quality Administrator you will work closely with both client and BGIS teams to ensure documentation reporting and compliance requirements are consistently maintained. This role plays an important part in supporting smooth service delivery and informed decision-making.

The ideal candidate will be highly organised detail-focused and confident working with a wide range of stakeholders. Youll bring a thoughtful communication style patience and the ability to navigate structured environments while maintaining a collaborative and solutions-focused approach.

Key Responsibilities

• Maintain and update Site Operation Manuals (SOMs) to ensure accuracy compliance and accessibility
• Manage document control processes including coding uploading and filing in line with required structures
• Support the coordination and upkeep of site safety documentation and registers
• Respond to document requests queries and reporting requirements from internal and external stakeholders
• Liaise with Facilities Managers contractors and vendors to obtain and distribute key documentation
• Prepare reports updates and status tracking as required
• Monitor document changes and identify opportunities to improve processes and consistency
• Assist with maintaining system access permissions and document security controls
• Contribute to a collaborative and well-informed working environment across teams

Education Experience & Skills

Essential:

• Experience in an administrative or coordination role ideally within facilities management construction or a technical environment
• Strong document control and organisational skills with high attention to detail
• Confident using Microsoft Office (Word Excel Outlook) and document management systems
• Clear and professional written and verbal communication skills
• Ability to manage competing priorities and adapt within structured environments
• Understanding of compliance frameworks such as QA OH&S or environmental systems

Desirable:

• Experience with CMMS or similar maintenance management systems
• Exposure to building services facilities management or technical environments
• Qualifications in Administration Business or a related field
• Experience with automation tools (e.g. PowerShell or similar)

Workplace Flexibility

This role is based on-site in Sydney CBD NSW with a hybrid arrangement of 4 days on-site and 1 day working from home once established in the role.

Why Join BGIS

Spot recognition vouchers and $2000 employee referral bonus
Access to Flare discounts across retailers energy and utilities
Fitness Passport for you and your family
Employee Assistance Program (EAP) and wellbeing initiatives
Career development through internal mobility and secondments
2 paid volunteer days annually
Leadership development programs
Inclusive workplace initiatives and community engagement
AFR Best Places to Work 2024 & 2025
WORK180 accredited employer supporting gender equity

BGIS is a global leader in facility management energy and sustainability project delivery asset management and technical services. We employ over 12000 people worldwide and manage over 50000 diverse facilities.

How to Apply

If youre a detail-oriented administrator who enjoys working collaboratively and contributing to well-organised compliant and high-performing environments wed love to hear from you.

BGIS is an equal opportunity employer and strongly encourages applications from women Aboriginal and Torres Strait Islander peoples LGBTQIA individuals and people from culturally diverse backgrounds.

Eligibility

To be successful in the role applicants must be Australian Citizens or have Permanent Resident Status

Apply Now

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