Vice President, Software Engineering – Agentic AI and Data Engineering Platform

Duck Creek Technologies

Job Location:

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Helping careers takeflight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built enablingthe industryto capitalize on the power of the cloud to run agile intelligent and evergreen modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity purpose and transparency are core to Duck Creek and we believe insurance should be there for individuals and businesses when where and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite and all are available via Duck Creek OnDemand. With more than 1000 successful implementations to date Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1700employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choiceto workfrom an office from homeor on a hybrid schedule. Our flexible-first environment fosters productivity inclusion collaboration and ensuresa consistentemployee experience regardless of location.

If working in a fast-paced rapidly evolving company that is transforming one of the worlds oldest and largest industries sounds exciting let us are excited you are considering Duck Creek as a future employer and hope you decide to join The Flock!

To learn more about us visit and follow us on our social channels for the latest information LinkedInand Twitter.

Duck Creek is a flexible-first company and that remains core to how we work. As part of our Flying Together initiative were taking a more intentional approach to how teams come together while continuing to support flexibility in day-to-day work. Were focusing hiring in designated locations including our existing offices and key growth areas such as Boston MA Columbia SC Bolivar MO and the Bay Area CA where we are building stronger team presence and connection.

We believe in bringing teams together for meaningful in-person collaboration moments. Candidates should be within a reasonable distance of one of these locations and open to participating in those moments as guided by their team and leader. Expectations for in-person time will be shaped by the team and leader and will continue to evolve over time.

TITLE: Vice President Software Engineering Agentic AI and Data Engineering Platform

WHAT YOULL DO:

The Vice President Software Engineering Agentic AI and Data Engineering Platform is a senior technology executive responsible for defining and executing the engineering strategy for Duck Creek Technologies core SaaS platform data platform and next-generation AI-powered agentic products.

Thisrolewilllead aglobally distributed software engineering organization responsible for designing building and operatingsoftwareplatforms and customer-facing products that deliver enterprise-grade scalability reliability security and performance. A key responsibilityforthe role is accelerating the adoption of Agentic AI and Generative AI capabilities across the Duck Creek product portfolio through robust production-ready engineering practices.

The ideal candidate combines deepexpertisein software engineering leadership with hands-on experience delivering AI-enabled platforms and applications at scale. They have built and operated enterprise-grade systems thatleveragelarge language models (LLMs) retrieval-augmented generation (RAG) intelligent workflow orchestration and AI-powered automation whilemaintaininghigh standardsfor governance security observabilityreliabilityand operational excellence.

Engineering Leadership & Product Delivery

Lead globally distributed software engineering organizations responsible for delivering Duck Creeks Agentic AI Platform Data Engineering Platform AI-enabled product capabilities and core SaaSofferings.

Own the end-to-end delivery of enterprise-scale cloud-native software systems including architecture development deployment operations reliability and lifecycle management.

Drive best-in-class engineering practices acrossarchitecturedesignsoftware development CI/CD observability automation resiliency and operational readiness

Build develop and scale a high-performing engineering organization by recruiting exceptional talent mentoring engineering leaders and fostering a culture of accountability innovation and continuous improvement.

Platform Engineering & Architecture

Define and execute the technical strategy for Duck Creeks next-generation SaaSdataand AI platforms

Oversee the design and evolution of modern distributed system architectures supportingprivate single-tenant andmulti-tenant SaaS platforms

Lead the development of shared platform services APIs data infrastructure agent orchestration frameworks and reusable engineering capabilities that accelerate product innovation

Ensure platform scalability performance security and cost efficiency at global scale

Cross-Functional Alignment

Partnercloselywith Product Cloud Security and Enterprise Architecture leaders toalign technology strategy platform investments and engineering execution with company objectives

Translate emerging technologies including AI and GenAI into tangibleplatform capabilities and differentiated customer experiences

Drive execution discipline throughorganizational metrics and business-focused KPIs.

WHAT YOUVE DONE:

Core Requirements (Must-Have)

15 years of experience in software engineering includingsignificant experiencebuilding and scaling enterprise SaaS platforms cloud-native applications and AI-enabled products.

7 years leading large globally distributed engineering organizations at the VP Senior Director or equivalent level including managing managers and senior engineering leaders.

Proventrack recordof delivering complex production-grade software platforms and customer-facing applications at enterprise scale.

Strong technical foundation with prior hands-on experience in software development system architecture cloud infrastructure and platform engineering

AI Engineering Experience

Proven experience delivering AI machine learning and Generative AI capabilities within production software systems serving enterprise or commercial customers

Experience building or leading AI platform capabilities including model orchestration agentic workflows retrieval-augmented generation (RAG) evaluation frameworks AI observability analytics and operational governance

Strong understanding of modern AI architectures including LLM-based applications intelligent agents vector-based retrieval systems model lifecycle management and human-in-the-loop evaluation processes

Experience with operational practices in AI systems including model evaluation security compliance risk management reliability and performance monitoring

Platform & SaaS Expertise

Deep experience designing and operating cloud-native distributed systems supporting large-scale SaaS products and multi-tenant platforms

Proven success leading both application engineering and platform engineering organizations including shared services APIs developer platforms data infrastructure and cloud operations

Experience driving modernization of legacy systems into scalablesecurecloud-based platforms

PREFERRED QUALIFICATIONS

Experience leading engineering organizations withinAI platformcompanieswithdeep exposure to regulatedindustriesespeciallyInsurTech/FinTech or equivalent.

Proven success building and scaling AI-enabled capabilities within enterprise SaaS products serving large commercial customers

Experience developing and operating AI platforms that support LLM-based applications agentic workflows retrieval-augmented generation (RAG) and/or intelligent automation

Familiarity withMLOps AI lifecycle management model evaluation AI observability and responsible AI practices in production environments

Experienceestablishinggovernance frameworks for AI systems including security compliance risk management and regulatory considerations

Demonstrated success leading large-scale cloud modernization platform transformation or digital transformation initiatives

Experience leading data engineering platforms via best practicemedallion architectures

Masters degree or higher in Computer Science Engineering or related field (preferred not)

KEY LEADERSHIP ATTRIBUTES

Engineering-first leader with a demonstratedtrack recordof building and delivering enterprise-scale software platforms and products.

Proven ability to scale engineering organizations through multiple layers of leadership while attracting developing andretainingexceptional engineering talent

Strong senseof accountability for business outcomes product delivery operational excellence and customer success

Strategic thinker with deep technical and architecturalexpertiseacross cloud-native platforms distributed systems data platforms and AI-enabled applications

Collaborative leadership style that fosters alignment across Product Engineering Data ML Security Operations and Executive Leadership teams

Executive presence and communication skills capable of influencing technical teams business stakeholders executive leadership and customers

Demonstrated ability to operationalize emerging technologies and transform them into scalable platforms that deliver measurable business value

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:

Travel:Up to 25%

Work Authorization:Legally authorized to work in the country of job location. The Company does not sponsor visa petitions for this position.

Actual compensation for this role is determined based on a variety of factors including job-related skills experience qualifications internal equity and geographic location where permitted by law.

For reference the expected salary range for this position is generally positioned as follows based on candidate location:

: Candidates living in the Boston New York CityNewark Los Angeles San Francisco/Bay Area Seattle or Washington DC metropolitan areas
: Candidates living in Chicago DallasFort Worth Houston Minneapolis or Philadelphia metropolitan areas or in Colorado Connecticut Maryland Rhode Island or Vermont
: Candidates living in Georgia Michigan North Carolina New Hampshire Oregon or Wisconsin
: For all other U.S. locations

This position is also eligible for annual bonus compensation subject to plan terms and individual eligibility.

Final compensation will be determined based on the factors outlined above and in accordance with applicable law.

Duck Creek Technologies believes in the safe ethical and responsible use of artificial intelligence. We may use AI-assisted tools to support parts of the recruitment process such as reviewing applications identifying relevant skills and organizing candidate information.

AI tools are used to assistnot replacehuman judgment. All AI-assisted outputs are reviewed by a Duck Creek team member and final hiring decisions are always made by people. Candidates should be comfortable working in environments where AI is used responsibly to enhance business processes.

Duck Creek Technologies offers a comprehensive benefits package which includes:

Flexible work environment
Medical dental vision life and disability insurance
401(k) retirement plan with match (6% employer match up to $12000 annually)
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Paid holidays vacation and volunteer time
Employee Assistance Program (EAP)

Benefits eligibility and offerings may vary based on role and location.

The application window for this position will remain open until the role is filled or a sufficient number of qualified candidates have been identified.

WHAT WE STAND FOR:

Our global company celebrates& leveragesthe differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title seniority or background. This collaborative and team-oriented approach is at the core of how weoperateandcontinuouslyimproveour products services and such Duck Creek is committed to providing equal opportunity to all employees and applicants to recruit hire train and reward employees for their individual abilities achievements and experience without regard to race color gender religion sexual orientation age national origin disability marital military or any other protected status.

We strive to be an example to the world of inclusion diversity and equity in all things where employees are free to be their authenticselvesin the workplace and in the communities in which we believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture values DE&I initiatives and people please visit: let us know if youencounteraccessibility barriers with our web content by sending an email to.

Privacy Notice:Bysubmittingyour application you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposesin accordance withourPrivacy Noticeand applicable data protection laws.

Duck CreekTechnologies does not accept nor will we pay a fee for any hires resulting from unsolicitedheadhunteror agency resumes.

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Required Experience:

Exec

Helping careers takeflight. Reshaping an industry. Enable your career to be Made on Duck Creek.WHO WE ARE:Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insuran...