User Research Associate

Are you ready for whats next

Come explore opportunities within Brunswick a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes Next Never Rests and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality.

Position Overview:

As a User Researcher Associate at Mercury Marine you will work in a creative and highly collaborative environment observing how boaters interact with their boats and on-board control systems and translating those observations into actionable insights that inform our product design and customer experience teams. You will help drive human-centered design initiatives that enhance our marine products and services.

At Brunswick we have passion for our work and a distinct ability to deliver.

Essential Functions:

• Conduct field and on-site research to observe boaters using Mercury Marine products (e.g. engines controls navigation systems) in real-world settings.

• Gather qualitative insights on user behaviors needs and pain points.

• Engage directly with customers and end users through interviews surveys and ethnographic studies.

• Be comfortable initiating conversations to understand how and why people use our products and services.

• Analyze and synthesize research findings to identify patterns and the why behind user behaviors.

• Translate observations into clear written insights (e.g. reports personas journey maps) that provide actionable recommendations for product managers designers and customer experience teams.

• Work closely with Product Management Design and Customer Experience teams to ensure user research findings guide decision-making and innovation.

• Communicate research outcomes through presentations and share-outs.

• Travel to marinas boat shows and customer sites as needed to conduct in-person research.

Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however others can be developed along the way.

Required Qualifications:

• Bachelors degree in UX Research Human-Centered Design Psychology or a related field

• 1 year of experience or prior internship experience

• Ability to interpret qualitative data and uncover deep insights from user behavior.

• Familiarity with user research methods (interviews field studies surveys usability testing) and related tools for note-taking analysis and presentation.

The hiring range for this position is $54300 - $85700 annually. The actual base pay offered will vary based on multiple factors including job-related knowledge/skills relevant experience business needs and geographic location. Compensation decisions are dependent upon the specifics of the candidates qualifications and the business context.

In addition to base pay this position is eligible for an annual discretionary bonus. This position is eligible to participate in Brunswicks comprehensive and high-quality benefits offerings including medical dental vision paid vacation 401k (up to 4% match) Health Savings Account (with company contribution) well-being program product purchase discounts and much more. Details about our benefits can be found here.

Next is Now!

We value growth and development recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other characteristic protected by federal state or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process please contact for support.

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