Call Center Team Lead – Inside Sales

Storm Guard Madison

Job Location:

Madison, OH - USA

Yearly Salary: $ 30000 - 100000

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off

Call Center Team Lead Inside Sales

Base Pay Performance Bonuses

We are seeking a high-performance Call Center Team Lead to drive results accountability and daily execution for our Inside Sales appointment-setting team.

This is a hands-on player-coach position. You will actively make calls and set appointments while also leading coaching and elevating team performance.

This role operates in a structured metrics-driven environment where performance professionalism and consistency matter.

What Youll Own:

Make inbound and outbound calls to convert qualified leads into scheduled appointments
Lead by example in call volume (2030 calls per hour) and conversion performance
Coach team members in real time through call reviews and feedback
Reinforce scripts standards and CRM documentation accuracy
Monitor appointment quality and ensure smooth handoffs to the sales team
Drive daily accountability around metrics and productivity

Schedule:

MondayThursday: 2:00 PM8:00 PM
Friday: Optional 2:00 PM5:00 PM
SaturdaySunday: 10:00 AM2:00 PM

Compensation:

Competitive hourly base individual performance bonuses additional team-based leadership incentives tied to productivity and appointment quality.

Ideal Candidate:

Proven inside sales or call center performance
Experience leading mentoring or informally coaching others
Comfortable in a high-call-volume performance-based environment
Strong communication skills and natural leadership presence
Highly organized metric-driven and results-focused

This role is built for someone who wants to produce at a high level while developing leadership skills and directly impacting team results.

If you are competitive accountable and motivated to lead from the front apply today.

Compensation: $30000.00 - $100000.00 per year

Storm Guard is seeking competitive motivated and goal oriented individuals to join our family. We are a rapidly growing organization with great opportunities for motivated and hard working professionals who have interest in building a successful career by assisting customers in time of need.

Benefits:401(k)Bonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offCall Center Team Lead Inside SalesBase Pay Performance BonusesWe are seeking a high-performance Call Center Team Lead to drive results accountability and daily executi...