Position Overview
Position Title | Manager Communications |
Direct Reports | May provide functional oversight to MarCom Coordinator and communications-related contributors as applicable |
Reports To | Vice President Corporate Services |
Employment Status | Full-Time Exempt |
Salary Band (USD) | $90000$105000 |
Work Location | Onsite Remote Hybrid (mixture of onsite and remote work) |
Travel Requirements | 510% domestic travel |
Indicative Base Salary (USD) | Commensurate with experience |
Position Summary
The Communications Manager leads Planetrees global communications function with responsibility for messaging positioning narrative consistency and communication standards across the organizations products services and strategic initiatives.
This role ensures that Planetree communicates clearly consistently and compellingly with internal and external audiences. The Communications Manager develops messaging frameworks thought leadership content executive communications and communication tools that strengthen organizational visibility reputation and alignment. The role also supports regional and country-level adaptation by providing the guidance structure and content direction needed for effective local execution without losing Planetrees global voice.
The position is ideal for a strategic communicator with strong writing editorial and organizational skills who can shape narrative direction while building disciplined communication practices in a global mission-driven environment.
Messaging Positioning and Narrative
Own Planetrees global messaging positioning and narrative across products services and strategic priorities
Develop and maintain clear messaging frameworks that articulate Planetrees value proposition to different audiences
Ensure messaging remains aligned with organizational strategy market needs and brand direction
Support clarity and consistency in how Planetree is represented across channels functions and geographies
Brand and Communication Standards
Develop and maintain communication standards narrative guidance and brand-aligned content structures
Ensure consistency of voice tone and messaging across external and internal communications
Partner with colleagues to strengthen the quality coherence and effectiveness of written and visual communications
Support the continued development of communication tools templates and guidance for use across the organization
Executive and Strategic Communications
Develop thought leadership content executive communications organizational messaging and strategic narrative materials
Support communications for leadership initiatives organizational updates board-facing messaging and key announcements
Draft review and refine communications that require high quality clarity and strategic alignment
Help shape how Planetree communicates major initiatives priorities and institutional value
Editorial and Content Leadership
Guide content planning and editorial direction across publications campaigns and strategic materials
Support development of articles stories case examples newsletters presentations and other communication assets
Ensure content is audience-appropriate compelling and aligned with Planetrees mission and positioning
Maintain a high standard for quality consistency and usefulness across communications outputs
Regional and Global Alignment
Provide the communication tools guidance and content structure needed for regional and country-level adaptation
Partner with regional teams to support locally relevant communications while maintaining global consistency
Help ensure that local messaging reflects cultural context and audience needs without diluting Planetrees strategic direction
Strengthen communication discipline across a distributed global operating model
Visibility Reputation and Organizational Support
Strengthen Planetrees visibility reputation and communication discipline across offerings and initiatives
Support communication planning for events partnerships product promotion and organizational engagement
Provide communication support and counsel to internal stakeholders as needed
Identify opportunities to improve clarity consistency and effectiveness across the organizations communications efforts
Teamwork & Culture
Live and uphold Planetrees Mission Vision and Values
Partner reliably consistently and collaboratively with colleagues globally
Demonstrate compassion partnership and openness in all interactions
Be willing to give and receive constructive feedback
Contribute to organizational learning and continuous improvement
Complete mandatory training as required
Critical Skills
Exceptional writing editing and message development skills
Strong strategic communication and narrative-shaping ability
Ability to translate complex ideas into clear compelling language
Strong editorial judgment and attention to detail
Ability to create structure standards and clarity across a distributed organization
Strong collaboration and stakeholder management skills
Ability to balance strategic positioning with practical execution needs
Sensitivity to audience culture and context in global communications
Minimum Competencies
Area | Minimum | Preferred |
Education | Bachelors degree in communications public relations journalism marketing or related field | Relevant certifications in communications public relations branding content strategy or digital media |
Experience | 58 years of experience in communications content strategy brand or related leadership roles Experience in nonprofit healthcare professional services or mission-driven organizations Experience supporting executive communications and organizational positioning Experience in global or multi-region communications environments | Experience in nonprofit healthcare or mission-driven organizations |
Technology | Proficient in Microsoft Office (Word PowerPoint Excel) digital content platforms and communication tools Experience with content publishing tools email platforms brand systems and presentation development Communications automation tools | Experience with Salesforce content management systems analytics tools and project management platforms Others design software Project Management tools |
|
License | n/a | |
Language | English proficiency written and verbal | Other foreign languages where Planetree delivers services (e.g. Spanish Portuguese French) |
Performance Evaluation
Performance objectives will be established at the beginning of the team members period of employment and aligned with organizational priorities.
Performance will be evaluated through:
Ongoing feedback and formal performance discussions
Quality clarity and consistency of messaging and communications outputs
Effectiveness of communication frameworks standards and tools
Contribution to organizational visibility reputation and message discipline
Strength of support provided to leadership regions and internal stakeholders
Contribution to team collaboration and organizational goals
Planetree is a non-profit 501(c)(3) organization. We work in over 30 countries and value diversity in our work and workplace. We promote respect inclusion and compassion across all stakeholders in the healthcare enterprise. We encourage qualified candidates of all backgrounds to join our mission-driven team.
All positions at Planetree require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all the following: SSN/SIN validation education verification employment verification and criminal check search against global sanctions and government watch lists fingerprint verification credit check and/or drug test. By applying for a position with Planetree you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Planetrees employment policies. You will be notified during the hiring process which checks are required for the position.
Pay Transparency Non-Discrimination Notice Planetree will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.
The expected base salary for this position falls within the established salary range for the role. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a variety of factors including relevant skills training experience education and where applicable licensure or certifications obtained. Market and organizational factors are also considered.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here: Experience:
Manager
Position OverviewPosition TitleManager CommunicationsDirect ReportsMay provide functional oversight to MarCom Coordinator and communications-related contributors as applicableReports ToVice President Corporate ServicesEmployment StatusFull-Time ExemptSalary Band (USD)$90000$105000Work LocationOnsite...
Position Overview
Position Title | Manager Communications |
Direct Reports | May provide functional oversight to MarCom Coordinator and communications-related contributors as applicable |
Reports To | Vice President Corporate Services |
Employment Status | Full-Time Exempt |
Salary Band (USD) | $90000$105000 |
Work Location | Onsite Remote Hybrid (mixture of onsite and remote work) |
Travel Requirements | 510% domestic travel |
Indicative Base Salary (USD) | Commensurate with experience |
Position Summary
The Communications Manager leads Planetrees global communications function with responsibility for messaging positioning narrative consistency and communication standards across the organizations products services and strategic initiatives.
This role ensures that Planetree communicates clearly consistently and compellingly with internal and external audiences. The Communications Manager develops messaging frameworks thought leadership content executive communications and communication tools that strengthen organizational visibility reputation and alignment. The role also supports regional and country-level adaptation by providing the guidance structure and content direction needed for effective local execution without losing Planetrees global voice.
The position is ideal for a strategic communicator with strong writing editorial and organizational skills who can shape narrative direction while building disciplined communication practices in a global mission-driven environment.
Messaging Positioning and Narrative
Own Planetrees global messaging positioning and narrative across products services and strategic priorities
Develop and maintain clear messaging frameworks that articulate Planetrees value proposition to different audiences
Ensure messaging remains aligned with organizational strategy market needs and brand direction
Support clarity and consistency in how Planetree is represented across channels functions and geographies
Brand and Communication Standards
Develop and maintain communication standards narrative guidance and brand-aligned content structures
Ensure consistency of voice tone and messaging across external and internal communications
Partner with colleagues to strengthen the quality coherence and effectiveness of written and visual communications
Support the continued development of communication tools templates and guidance for use across the organization
Executive and Strategic Communications
Develop thought leadership content executive communications organizational messaging and strategic narrative materials
Support communications for leadership initiatives organizational updates board-facing messaging and key announcements
Draft review and refine communications that require high quality clarity and strategic alignment
Help shape how Planetree communicates major initiatives priorities and institutional value
Editorial and Content Leadership
Guide content planning and editorial direction across publications campaigns and strategic materials
Support development of articles stories case examples newsletters presentations and other communication assets
Ensure content is audience-appropriate compelling and aligned with Planetrees mission and positioning
Maintain a high standard for quality consistency and usefulness across communications outputs
Regional and Global Alignment
Provide the communication tools guidance and content structure needed for regional and country-level adaptation
Partner with regional teams to support locally relevant communications while maintaining global consistency
Help ensure that local messaging reflects cultural context and audience needs without diluting Planetrees strategic direction
Strengthen communication discipline across a distributed global operating model
Visibility Reputation and Organizational Support
Strengthen Planetrees visibility reputation and communication discipline across offerings and initiatives
Support communication planning for events partnerships product promotion and organizational engagement
Provide communication support and counsel to internal stakeholders as needed
Identify opportunities to improve clarity consistency and effectiveness across the organizations communications efforts
Teamwork & Culture
Live and uphold Planetrees Mission Vision and Values
Partner reliably consistently and collaboratively with colleagues globally
Demonstrate compassion partnership and openness in all interactions
Be willing to give and receive constructive feedback
Contribute to organizational learning and continuous improvement
Complete mandatory training as required
Critical Skills
Exceptional writing editing and message development skills
Strong strategic communication and narrative-shaping ability
Ability to translate complex ideas into clear compelling language
Strong editorial judgment and attention to detail
Ability to create structure standards and clarity across a distributed organization
Strong collaboration and stakeholder management skills
Ability to balance strategic positioning with practical execution needs
Sensitivity to audience culture and context in global communications
Minimum Competencies
Area | Minimum | Preferred |
Education | Bachelors degree in communications public relations journalism marketing or related field | Relevant certifications in communications public relations branding content strategy or digital media |
Experience | 58 years of experience in communications content strategy brand or related leadership roles Experience in nonprofit healthcare professional services or mission-driven organizations Experience supporting executive communications and organizational positioning Experience in global or multi-region communications environments | Experience in nonprofit healthcare or mission-driven organizations |
Technology | Proficient in Microsoft Office (Word PowerPoint Excel) digital content platforms and communication tools Experience with content publishing tools email platforms brand systems and presentation development Communications automation tools | Experience with Salesforce content management systems analytics tools and project management platforms Others design software Project Management tools |
|
License | n/a | |
Language | English proficiency written and verbal | Other foreign languages where Planetree delivers services (e.g. Spanish Portuguese French) |
Performance Evaluation
Performance objectives will be established at the beginning of the team members period of employment and aligned with organizational priorities.
Performance will be evaluated through:
Ongoing feedback and formal performance discussions
Quality clarity and consistency of messaging and communications outputs
Effectiveness of communication frameworks standards and tools
Contribution to organizational visibility reputation and message discipline
Strength of support provided to leadership regions and internal stakeholders
Contribution to team collaboration and organizational goals
Planetree is a non-profit 501(c)(3) organization. We work in over 30 countries and value diversity in our work and workplace. We promote respect inclusion and compassion across all stakeholders in the healthcare enterprise. We encourage qualified candidates of all backgrounds to join our mission-driven team.
All positions at Planetree require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all the following: SSN/SIN validation education verification employment verification and criminal check search against global sanctions and government watch lists fingerprint verification credit check and/or drug test. By applying for a position with Planetree you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Planetrees employment policies. You will be notified during the hiring process which checks are required for the position.
Pay Transparency Non-Discrimination Notice Planetree will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.
The expected base salary for this position falls within the established salary range for the role. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a variety of factors including relevant skills training experience education and where applicable licensure or certifications obtained. Market and organizational factors are also considered.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here: Experience:
Manager
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