Wedding and Events Coordinator

Royal on the Park Hotel & Suites is an important part of Brisbanes history everyone has a story about their experience with the hotel with the flags. The people of Brisbane carry a special fondness for our hotel; couple this with our prime location close to the river overlooking the City Botanic Gardens and youve got a winning combination on your hands.

About you

The newest member of our Royal Family will be someone who has a passion for events and exceeding client expectations. Youre at your best when priorities are high and youre on the go. Youre a true ambassador for the brand you work with and this shines through in the service you deliver to your clients. You love to be the goto contact for Weddings and ensuring the Bride & Grooms are wowed on their special day. Your focus will be on ensuring your clients needs are anticipated and met and ensuring every interaction they have with our hotel is exceptional.

The role

Reporting to our Conference & Events Manager your role will encompass:

• Handling incoming wedding & event enquiries and responses in the first instance
• Provide tailored wedding/event proposals (according to hotel standards) within 24 hours
• Responsibility for the growth of target markets within the events categories and all market segments
• Build and enhance client relationships via face-to-face appointments site inspections and represent the hotel including attendance at external events as required by the Director of Sales and Marketing
• Generate reports for the Financial Controller and the General Manager on request
• Working in a team environment to achieve monthly KPIs and key targets
• Weekly and monthly reporting with a focus on new business opportunities and competitor analysis

Some details:

To be successful in joining our Royal family you will possess:

• Previous experience in a similar role (desirable)
• Although the role is Monday to Friday there will be a need for flexibility to work weddings on weekends and evenings.
• Ability to build strong relationships with both external and internal customers
• Attention to detail and excellent organisational skills are a necessity
• Previous experience using Opera PMS & Sales and Catering (desirable)
• Excellent communication and time management skills

The Offer

The successful candidate will enjoy excellent working conditions career development and training opportunities. We believe in the importance of ensuring our employees maintain a healthy work-life balance. From senior management to frontline positions we know this balance is the key to our success. Other benefits include discounts on dining accommodation and use of the gym. This position has some flexibility for a full-time/part-time role.

We thank all applicants for the time taken to apply for this role. Shortlisted candidates will be contacted in due course.

An equal opportunity employer. DJ Hotels (Australia) Pty Ltd Trading as Royal on the Park.