Workday Solutions Analyst

Job Description

Position Summary

This position has responsibility for providing ongoing support maintenance and technical ownership of the Stevens Workday platform. The person in this role serves as a steward of Workday configuration and data integrity. The analyst will partner with functional stakeholders to analyze needs design solutions and deliver enhancements that improve efficiency data quality and user experience. All configuration and enhancement work is performed in alignment with established Workday governance processes and under the guidance of the Associate Director Workday Solutions.

The Workday Solutions Analyst will provide primary support in several areas of Stevens Workday HCM Financials and Student system including business process administration security administration reporting ticketing support and research within Workday Community for various functional areas. As Workday continues to release new functionality this role will help to ensure AIdriven capabilities are implemented in a trusted ethical and valuedriven manner. They will evaluate design and deploy solutions built on the existing platform to meet future business needs and will help to implement configuration for future Workday modules. The analyst will work collaboratively with other Workday Solutions team members as well as colleagues from other academic and administrative units. An analytical and problem-solving mindset creativity good communication skills and a track record of initiative are key characteristics of a successful candidate for this position.

Key Responsibilities

• Configure and modify Workday business processes as required based on functional design and business decisions

• Evaluate test determine the impact on configuration and support the adoption of Workday AI features

• Administer and edit security groups as necessary

• Assist with the creation maintenance and scheduling of Workday reports

• Serve as a first line of support for functional areas and end-users via support tickets

• Provide support for new integration development and modifications to existing integrations

• Investigate troubleshoot and resolve level 2/3 escalated issues

• Proactively monitor Workday feature release and weekly patch documentation

• Collaborate with Workday stakeholders in functional areas to recommend features for uptake and deploy new features to achieve continuous improvement of the Workday platform

• Develop user procedures guidelines documentation and training materials for the Workday platform

• Proactively and continuously pursue professional development and training

• Perform additional duties as assigned

Required Qualifications

• Bachelors degree in a business or technology-related field or equivalent training and experience

• 2 years of hands-on experience configuring and supporting the Workday platform; experience with a Workday implementation preferred

• Professional experience in higher education preferred

• Experience capturing requirements and documenting business processes

• Demonstrated ability to partner with functional stakeholders to design and deliver system solutions

• Energetic passionate and self-motivated mindset with a strong desire to excel and flourish in a fast-paced and dynamic environment and a commitment to continued self-improvement

• Strong interpersonal written and oral communication skills and the ability to communicate effectively with both technical and non-technical audiences

• Strong organizational prioritization and planning skills with an ability to work on multiple projects simultaneously and collaboratively with cross-functional units

• Sound independent judgment and decision-making

• Strong analytical and problem-solving skills with high attention to detail

Department

Compensation Range

Benefits Guidebook

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including but not necessarily limited to race color religion creed sex national origin nationality citizenship status age ancestry marital or domestic partnership or civil union status familial status affectional or sexual orientation gender identity or expression atypical cellular or blood trait genetic information pregnancy or pregnancy-related medical conditions disability or any protected military or veteran status.

Stevens is building a diverse faculty staff and student body and strongly encourages applications from people of all backgrounds. Stevens is a federal contractor under the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973 as well as other federal seeks candidates who will contribute to a welcoming and inclusive environment for all students faculty and staff.