Manager, Consulting AI & Process Automation
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Job Location:
Chicago, IL - USA
Monthly Salary:
$ 96500 - 197500
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
We start with the challenges you face then partner to drive to whats right for your business your people and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully respond with agility and accelerate time to value.
When you partner with Point B youll experience the speed and confidence needed to spot critical pivots navigate complexity with ease and tailor technology to fit your needs.
Were ready to start generating your future today.
JOB SUMMARY
The Manager is an onsite client-facing role that leads large business and technical projects. The Manager may work across multiple industries and functional areas and lead teams or programs involving multiple workstreams. The Manager supervises the work and day-to-day development of others and may take on formal people management responsibilities within their team.
Managers within the Intelligent Operations AI & Automation capability help clients redesign and improve operations through the application of automation artificial intelligence and data-driven addition to leading engagements these Managers helpidentifyopportunities for AI and automation design future-state workflows that combine human and digitalcapabilities andwork closely with business and technical teams to deliver solutions that improve efficiency quality and scalability of operations. Managers in this capability may also contribute to the development and refinement of Point Bs AI and automation offerings share insights on emerging technologies and their application to client operations and support the growth of the AI and Process Automation capability through knowledge sharing mentoring and development of reusable assets.
RESPONSIBILITIES:
Decision Making and Influence
- Leads and manages the strategic and tactical elements of the full lifecycle of large engagements and drives decision-making throughout the process to move the work forward
- Develops and manages complex program/project structures schedules budgets resource plans etc.
Client Service Delivery
- Supports all phases of an engagement;operateseffectively with senior leaders at our clients and within the firm
- Provides oversight for the quality of workstreams and/or components of the project ensuring that all deliverables meet the firms quality standards and client requirements
- Prepares reviews understands and maintains complex project and program documentation
- Manages project budgets ensuring financial targets are met and profitability is maximized
- Effectively leads meetings and drives discussions to necessary resolution to keep the project moving forward
- Identifies potential risks develops mitigation strategies and recommends key decisions for programs
Capability Specific Examples (IO AI & Automation)
- Leading process discovery and operational assessments toidentifyopportunities for automation AI and workflow redesign.
- Designing future-state operating models that combine process redesign automation technologies and AI capabilities.
- Translate business requirements into automation and AI solution designs partnering with technical teams to deliver solutions.
- Acting as a product owner or solution lead defining requirements user stories and implementation priorities.
- Ensuring AI and automation initiatives deliver measurable operational and financial outcomes.
- Facilitating client workshops and working sessions that drive alignment on solution design governance and adoption strategies.
- Develop business cases and value assessments to prioritize automation and AI opportunities.
Business Development
- Supports business development opportunities byidentifyingnew areas where the firm can provide services to the client and collaborating with pursuit team
- Grows network through exceptional client service delivery and maintains relationships to support Point B business development
- Collaborates with Client Leaders Project Leaders and Engagement Leaders to define long-term goals for client accounts and identify new service offerings
Leadership
- Fosters a collaborative team environment that encourages knowledge sharing innovation and high performance
- Assembles and effectively leads program teams by leveraging individual strengths and abilities
- Facilitates team progress in choosing pragmatic solutions and making effective business decisions
- May serve as a 1:1 Coach
- Partners with Project Leader and or 1:1 Coach as appropriate to provide provide feedback to other Team Members
- Coaches and mentors Point B associates in developing new skills and growing their careers
- Consistently demonstrates and lives Point B values
Intellectual Capital
- Contributes to firm-wide operational initiatives to improve delivery methodologies and/or offerings
- Continuously grows depth of personal expertise in Service Line capability and/or industry practices
- Contributes to development of other intellectual capital initiatives
Other
Other duties as assigned
REQUIRED QUALIFICATIONS:
B.A. or B.S. required
8 years minimum of experience
Ability to work on-site as requested
Ability to work remotely
Ability to travel up to 80%
Ability to work non-standard work hours as necessary
DESIRED QUALIFICATIONS:
MBA Desired
PM experience leading large complex engagements
Cross-industry experience highly desired or deep experience in a strategic industry
Consulting experience desired customer-facing experience required
Experience coaching or advising others on PM activities
Experience with technology systems implementation change management PMO/TMO PPM and/or process improvement
Experience leading teams and developing others on engagements
JOB SPECIFIC QUALIFICATIONS:
- Technical Skills: Knowledge of process improvement methodologies and tools such as Lean Six Sigma or Business Process Management. Functional knowledge of automation tools and technologies such as RPA platforms (e.g. UiPath Automation Anywhere) low-code platforms (e.g. Power Platform Appian) process mining tools (e.g. Celonis) task mining (e.g. Mimica) and Artificial Intelligence tools (e.g. GenAI AI Agents). Understanding how data flows across business systems and supports automation and analytics initiatives.
- Delivery & Product Mindset: Exposure to software development or product life cycle concepts (SDLC Agile or Design Thinking). Ability to act as a product owner or solution lead defining requirements prioritizing features and collaborating with technical teams during implementation. Comfortable working in iterative environments where solutions evolve through prototyping testing and refinement.
- Curiosity and Continuous Learning: Demonstrates a curious and learning-oriented mindset staying informed on emerging technologies such as generative AI automation platforms and AI agents. Ability to translate emerging technologies into practical client applications.
- People Leadership: Experience coaching and developing team members including providing feedback mentoring associates and supporting career growth. Ability to lead teams and foster a collaborative and inclusive environment.
- Systems Thinking: Understands the interplay between process people technology and culture.. Designs solutions that drive sustainable operational improvement not just technology deployment.
$96500 - $197500 a year
The estimated salary range for this role is $96500 - $197500 USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography skills education experience and unique qualifications where applicable.
Bonuses are awarded at Point Bs discretion and are based upon individual contributions and overall firm performance.
Employees hired on or after October 1 are not eligible to participate in the current years bonus or merit increase cycle. Eligibility will begin with the following performance cycle in accordance with company policy.
INTRIGUED TO LEARN MORE
When you apply for this role your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.
WHAT MAKES POINT B DIFFERENT
We put our passion for change to work using our purpose and values as our north star. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the worlds best talent. Be part of a collaborative culture where we build lasting relationships with each other our customers and our communities.
Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local can read more about our commitment to diversity on our website.
Point B is committed to providing equal opportunities for persons with disabilities or religious observances which includes providing reasonable accommodation for in any individualswith disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team atemailprotectedor to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.
Legal Information for Job Seekers can be accessed on our Careers Website.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Required Experience:
Manager
About Company
Point B is a management consulting firm that specializes in leveraging technology to unlock human potential, taking a collaborative approach to business transformation.
