Social Media Analyst
Job Summary
Job Description
You will be working on a flexible hybrid schedule as part of Fidelitys dynamic working arrangement.
The work location for this role is 483 Bay Street in Toronto until approximately late 2026 when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.
Who We Are
At Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and were constantly seeking to find new and better ways to help our clients. As a privately owned company we boldly embrace innovation in all areas as we continue to grow our business into the future.
Working with us means youll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. Youll have a wide range of opportunities to grow and develop your career in an inclusive environment where youll feel valued and supported to be your best - both personally and professionally.
How Youll Make an Impact:
The Social Media Analyst is the sharp analytical mind behind Fidelity Canadas social media program. The role turns mountains of data into clear and concise stories that sharpen Fidelity Canadas editorial instincts. The work undertaken in this role will demonstrate the business impact of Fidelity Canadas social media efforts and optimize future strategies.
- You will lead Fidelity Canadas organic social media measurement and analytics program.
- You will continuously create monitor and analyze various data sets to discover new insights and track progress towards KPIs and annual business goals.
- You will support administrative efforts across the social media program maintaining/updating policy documents adjusting social listening techniques and developing presentation materials that support strategic decision-making.
- You will collaborate and develop strong relationships with colleagues across teams departments and external partners to support strategic priorities (e.g. Advanced Analytics Marketing Finance).
- You will support the implementation of your data-led insights working with social media community managers to enact change.
What We Are Looking For:
- University degree preferably in Data Analytics Communications Marketing Business related field or equivalent working experience.
- 3 years of hands-on experience analyzing organic social performance across platforms such as LinkedIn Instagram Facebook X TikTok and YouTube.
- Proven ability to build dashboards and reporting frameworks using tools like Hootsuite Brandwatch Sprinklr Power BI or native analytics suites.
- Experience developing measurable KPIs for social programs and tying them back to broader business goals.
- Demonstrated ability to translate complex data into clear concise and compelling insights for non-technical audiences.
- Experience collaborating closely with editorial content data analytics marketing and finance teams to inform strategy through data.
- Experience working in the Investment industry is a nice to have.
The Expertise You Bring:
- A data-first mindset paired with the curiosity to look beyond the numbers to uncover patterns opportunities and stories.
- Strong communication skillscapable of distilling analytics into language that inspires decision making across teams.
- Expert attention to detail with immaculate accuracy in reporting and a disciplined approach to methodology.
- Comfort working autonomously while confidently presenting insights and recommendations to senior stakeholders.
- A collaborative spirit and ability to thrive in a fast-moving environment where priorities evolve and creativity meets analytics.
- Passion for social media trends platform shifts user behavior and the everchanging dynamics of digital engagement.
Current work authorization for Canada is required for all openings.
Total Rewards That Reflect Your Impact
We believe exceptional work deserves exceptional recognition. Thats why we offer a competitive compensation package designed to support your success todayand your financial well-being tomorrow.
For this role your total rewards include:
- Base Salary and Discretionary Performance Bonus: A competitive annual range of $94000 to $123000 based on your experience and qualifications.
- RRSP Contribution: After 6 months of employment we invest in your future with an RRSP contributionno employee matching required.
Were proud to offer a compensation package that aligns with provincial pay transparency requirements.
This posting represents an existing vacancy within our organizationan opportunity to step into a role where your talents will make a meaningful difference.
We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview the recruiter who contacts you can best answer your questions.
Some of the ways well help you feel valued and supported as part of our team:
- Flexible working arrangements - 100% remote hybrid and in office options
- Competitive total compensation including company contributions to your group RRSP without a matching requirement from you
- Comprehensive health benefits that start on your first day with 100% employer-paid premiums that include up to $5000 annually for mental health services and therapy
- Parental leave top-up to 100% of your salary for a period of 25 weeks
- Up to $650 for home office equipment
- Generous time off policy including 2 paid days annually to volunteer at a charity of your choice
- Diversity and inclusion programs including an active network of Employee Resource Groups
- Extensive professional development opportunities including access to over 11000 training and development courses tuition reimbursement and monetary rewards for completing a required designation
We care a lot about fostering a compassionate people-centric culture and are proud to have been named one of Canadas Top 100 employers for the last five years.
Fidelity Canada is an equal opportunity employer
Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legally-protected ground.
Accommodation during the application process
Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at .
No telephone inquiries or agencies please. We thank all applicants for their interest please be advised that only those selected for an interview will be contacted.
Why Work at Fidelity
We are proud to be recipients of the following:
Awards
Canadas Top 100 Employers
o Greater Torontos Top Employers
o Canadas Top Family-Friendly Employers
o Canadas Top Employers for Young People
Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Todays Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams
LinkedIn Top Companies in Canada
Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer
Designations
Canadian Compassionate Companies Certified
Benefits Canadas Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporters Most Innovative HR Team
Required Experience:
IC
About Company
Fidelity Investments offers Financial Planning and Advice, Retirement Plans, Wealth Management Services, Trading and Brokerage services, and a wide range of investment products including Mutual Funds, ETFs, Fixed income Bonds and CDs and much more.