Customer Success Professional I

CEVA Logistics provides global supply chain solutions to connect people products and providers all around the world. Present in 170 countries and with more than 110000 employees spread over 1500 sites we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse global team to co-create value with our customers through our solutions in contract logistics and air ocean ground and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth innovation and continuous improvement.

DARE TO GROW! Join CEVA Logistics and you will be part of a team that values imagination encourages boldness and exemplarity and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace will you Dare to Grow with us

Pay Range: $59700 - $65000

Shift: Hybrid - 4 On-Site; 1 Remote

Location: 2301 Reeves Rd Ste 198 Plainfield IN 46168

YOUR ROLE

This role is responsible for the day-to-day account execution activities (including order management reporting/analysis inventory management SLA performance management project role supports an onsite national wireless customer.

WHAT ARE YOU GOING TO DO

• Interface on behalf of the customer and the commercial organization to internal support functions including operations IT and finance.
• Responsible for identifying prioritizing and communicating functional and technical requirements of the client service portfolio to the appropriate cross-functional organizationsin order toensure delivery against all customer SLAs.
• This position is responsible for managing moderately complex to highly complex service solution delivery and program management and will lead the implementation of proposed/new solutions and execution of key customer projects.
• Work with account leadership on business transformation projects to drive efficiency and effectiveness of service delivery solutions improving overall program and financial performance.

WHAT ARE WE LOOKING FOR

Education and Experience:

• High School Degree Required Bachelors degree preferred not required
• 3-5 years of sales or account management experience
• Data mining and manipulation
• Moderate Excel experience

WHAT DO WE HAVE TO OFFER

With a genuine culture of recognition we want our employees to grow develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off 401(k) health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail travel car and hospitality brands including important offerings like pet insurance.

We are a team in every sense and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment so if youd like to work for one of the top Logistics providers in the world then lets work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. Thats why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

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As a global organization and as part of the CMA CGM Group diversity is critical to our business success; only when we can reflect the cultures languages behaviors and local knowledge of our customers we can succeed. By employing people with different experiences and abilities we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks such as LinkedIn or via an official company email address:. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamili