Front Desk Member Experience Coordinator

• Bonus based on performance
• Employee discounts
• Free uniforms
• Paid time off
• Training & development

• Greet members and guests with professionalism and high energy
• Answer phone calls schedule appointments and respond to inquiries
• Process memberships retail sales and check-ins
• Support sales by guiding prospects through membership options
• Keep the front desk and lobby organized clean and efficient
• Communicate daily with coaches and the General Manager
• Provide exceptional service to athletes parents and adult members
• Handle light administrative tasks and follow-up communication
• Maintain D1s culture hospitality standards and member experience excellence

• Monday - Friday: 4pm to 9pm
• Alternating Saturdays: 8am to 12pm

• Outgoing and comfortable talking to people
• Strong communication skills (in-person and phone) english and spanish
• Organized dependable and detail-oriented
• Ability to multitask in a busy athletic environment
• Positive attitude with a customer-first mindset
• Sales or service experience is a plus
• Passion for fitness sports or helping people succeed

D1 Training is an emerging fitness franchise that is growing rapidly. D1 Training has over 80 facilities open and 180 in development. At D1 Training we inspire and motivate athletes to reach their goals. At D1 we believe in training the entire body as a unit to produce optimal human performance. No gimmicks no fads; we utilize trusted and proven training techniques used to build the worlds best athletes and deliver the in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.