BDCInternet Manager
Highland Park, PA - USA
Job Summary
This is not a traditional BDC role.
We are looking for a working manager who produces leads by example and drives consistent performance across both sales and service opportunities.
This role requires execution across phone text email and CRM follow-up while working alongside an established remote team and enhancing structure consistency and results.
We have the tools partnerships and lead flow.
What we need is discipline accountability and execution.
The Opportunity
400500 inbound sales opportunities per month
Additional opportunity through outbound efforts (equity upgrade service database)
Established remote BDC support already in place
Full tech stack: VinSolutions Automotive Mastermind Impel vAuto
Strong partnerships and training platforms available
Leadership team committed to growth and performance
What Youll Actually Do:
Manage inbound outbound opportunities across sales and service
Execute communication across phone text and email
Drive outbound efforts to:
- Current customer base
- Equity and upgrade opportunities
- Service-to-sales opportunities
Set and confirm high-quality appointments that show and convert
Maintain disciplined follow-up cadence and CRM execution (VinSolutions)
Work Mastermind opportunities and database mining daily
Track and review lead source performance and ROI
Collaborate with sales and service teams to maximize conversion
Reinforce consistency and accountability across all processes
Performance Expectations:
10%15% internet close rate (10% minimum)
Consistent appointment production and conversion
Strong engagement across all communication channels
Increased service appointment flow (CP & Warranty ROs)
Full CRM utilization with no missed opportunities
What Were Looking For:
Experience in BDC internet sales and high-volume lead management
Strong working knowledge of VinSolutions
Experience with Mastermind Impel or vAuto is a plus (not required)
Acura or luxury experience is beneficial not required
Strong communicator across phone text and email
Highly organized with strong follow-through
Self-driven with a high level of accountability
Why This Role Is Different:
You are stepping into a store with real opportunity and support
You will work alongside an established remote team
Strong infrastructure tools and leadership already in place
Opportunity to make an immediate and measurable impact
Clear path for growth as the store scales
Benefits:
Health dental vision
401(k) with company match
Paid time off
Employee discounts
Advancement opportunities within Murgado Automotive Group
This is a role for someone who wants ownership accountability and the ability to directly impact performance.
If you know how to generate business and execute consistently we should talk.
$60000 $90000 per year
Compensation dependent on performance.
Required Experience:
Manager
About Company
Murgado Automotive Group has locations in Miami FL, Stuart, FL, Jacksonville, FL, Chicago, IL, Edison, NJ and Richmond, VA to serve drivers with a large selection of new and used cars to choose from. Visit a location near you today!