Senior Business Data Analyst

APPLICATION PROCEDURE: Please include a cover letter with your CV/resume. It can be added to the application at the same time/place you add your CV/resume.

About USC

The University of Southern California (USC) is a leading private research university. The university offers students a world-class education with highly ranked programs in virtually every field from cinema to the sciences as well as unparalleled research internship and professional opportunities in a wide array of organizations including nonprofits Fortune 500 companies and global businesses.

About Career Services

The mission of the USC Career Center is to provide exceptional career services to all members of the Trojan Family. Whether you are deciding on a major exploring career options seeking a job or internship or looking for professional networks the USC Career Center is committed to helping you achieve your professional goals.

About the Opportunity

The USC Career Center is seeking a Senior Career Services Research Analyst professional to collect data on students and alumni perform data analytics to better understand outcomes and communicate value and opportunities for improvement to campus and external stakeholders. The incumbent will provide leadership and perform all necessary functions related to the collection interpretation and use of institutional data including summer experience and post-graduation destination data for planning assessment and decision making.

Data Collection and Management

Establish administer and coordinate the Career Centers institutional research activities including collecting analyzing interpreting and reporting information for the first-destination and summer experience surveys
Create an integrated and comprehensive process for collecting managing and disseminating outcomes data across platforms including integration of career services systems used across USC
Design and implement data collection methods (e.g. surveys assessments) and develop processes to support data collection cleaning merging and reporting
Manage and maintain data systems (e.g. CRM Qualtrics) including system integrity access security backups and documentation
Develop and implement processes to collect link and analyze data from multiple sources including internal and external systems and employers

Data Analysis Reporting and Insights

Perform complex data analyses using a variety of techniques; partner with management to define analytical requirements and translate business needs into data-driven solutions
Develop dashboards reports and data visualizations (e.g. Tableau) and ensure accuracy consistency and usability for target audiences
Analyze and interpret data to identify trends patterns anomalies and root causes; resolve data inconsistencies and ensure data accuracy
Synthesize findings into clear concise insights and summaries tailored for executive leadership managers and stakeholders
Conduct trend and benchmarking analyses and apply appropriate statistical methods to inform best practices
Deliver actionable insights and strategic recommendations to support decision-making operational improvements and long-term initiatives

Compliance Quality Assurance and Reporting Standards

Ensure compliance with privacy security and data governance regulations and standards (e.g. NACE NUBS federal and state requirements)
Monitor and maintain data integrity through ongoing validation reconciliation and quality assurance processes
Prepare and submit required institutional and external reports ensuring accuracy completeness and timeliness
Evaluate data reports and related decisions to ensure quality reliability and effectiveness

Collaboration and Institutional Partnerships

Collaborate with school-based career services Institutional Research the Registrar and other campus partners on data initiatives and reporting needs
Represent the Career Center in university committees and cross-campus initiatives to align data strategy and share insights
Partner with external organizations and agencies (e.g. NACE NUBS) for reporting benchmarking and research efforts
Collaborate with leadership to define best practices apply appropriate statistical methodologies and translate data into actionable business recommendations
Strengthen partnerships with the Alumni Association to expand access to longitudinal alumni data and outcomes tracking

Data Access Communication and Outreach

Facilitate access to data and reporting tools to support Career Center operations and institutional priorities while ensuring responsible data use
Lead communication strategies for data collection and reporting including marketing and outreach campaigns to increase survey participation
Represent the Career Center through events and outreach efforts to promote data initiatives and engage students in reporting outcomes

Training Leadership and Continuous Improvement

Provide technical support and training on data systems reporting tools and data literacy to staff and stakeholders
Promote and support continuous quality improvement through data-informed practices and training
Apply statistical and quality management principles to enhance business processes and operational effectiveness
Supervise mentor and provide guidance to student workers including reviewing work and supporting professional development
Stay current with industry trends tools and best practices in data analytics and higher education outcomes research

In addition the successful candidate must demonstrate through ideas words and actions a strong commitment toUSCs Unifying Values.

Perform other related duties as assigned or requested

REQUIREMENTS

Education:

Required: Bachelors degree

Preferred: Masterss degree in one of the following Fields of Study:

- Statistics

- Economics

- Mathematics

- Accounting

- Business Administration

- Computer Science

- Information Science

- Management Science

- or in related field(s)

Additional Education: Combined experience/education may substitute for minimum education

Work Experience

Required: 3 Years; Preferred: 5 years

Knowledge Skills and Abilities

Required Functional Skills:

• Direct knowledge and experience in data modeling data warehousing reporting and data visualization (e.g. Tableau).

• Project management experience for complex projects including designing and implementing data collection processes and managing data across multiple systems (e.g. CRM survey platforms).

• Demonstrated organizational critical thinking interpersonal planning problem solving and business analytical skills with the ability to perform complex data analysis apply statistical methods and translate business needs into actionable insights and recommendations.

• Able to work at a high functional and technical level including ensuring data quality integrity governance and compliance with applicable standards.

• Strong communication and collaboration skills including the ability to synthesize and present data findings through dashboards reports and visualizations to diverse stakeholders and leadership.

Preferred Functional Skills:

• Expert knowledge of Data Warehousing methods (e.g. Kimball) and Relational and Analytical data structures (e.g. RDBMS OLAP).

• Impressive experience in designing managerial level presentations and reports.

• Outstanding skills in finding resolution to complicated problems while performing independently in a multifaceted environment.

• Experience with higher education or institutional research data including survey design outcomes assessment and familiarity with industry standards (e.g. NACE NUBS).

• Experience managing data systems and supporting training outreach stakeholder engagement or mentoring activities.

Salary Range

The annual base salary range for this position is $113939$128939. When determining an offer the University of Southern California considers factors such as the scope and responsibilities of the role the candidates experience education training key skills internal peer alignment applicable laws contractual requirements grant funding and market conditions.

#LI-MN1

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

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