Food and Beverage Attendant, Lobby Lounge (Temporary) New York Hilton Midtown
New York City, NY - USA
Department:
Job Summary
EOE/AA/Disabled/Veterans
The New York Hilton Midtownis looking for a temporary Food and Beverage Attendant to join our team.
Its all about location in NYC and New York Hilton Midtown places you right in the heart of the action. With over 1900 rooms and 150000 square feet of banquet space this property offers advancement opportunities terrific benefits and a space for you in the city that never sleeps!
The ideal candidate will have previous experience in a similar role at a property of a similar size and full availability including nights weekends and holidays.
Shift Pattern: Full availability needed including nights weekends and holidays
Pay Range: $29.84 - $39.79 / hour
What are the benefits of working with Hilton *
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
As a Food and Beverage Attendant you would be responsible for totalling and processing guest food and beverage purchases.
Specifically you would be responsible for performing the following tasks to the highest standards:
- Greet and acknowledge guests upon check-out from dining outlet.
- Accurately total process and collect payments from guests to include but not limited to using the point-of-sale system handling money processing credit and debit cards making change and processing gift certificates and cards.
- Ascertain guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a supervisor if necessary.
- Respond to guest inquiries and requests in a timely friendly and efficient manner.
#LI-LG1
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
Hospitality - Were passionate about delivering exceptional guest experiences.
Integrity - We do the right thing all the time.
Leadership - Were leaders in our industry and in our communities.
Teamwork - Were team players in everything we do.
Ownership - Were the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodation service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.