Administrative Assistant Medical Assistant Certification Preferred

Capital Hospice is seeking an Administrative Assistant responsible for coordinating all office activities including: clinical records data entry maintaining patient records preparing for all meetings coordinating all telephone calls receiving and monitoring incoming mail/faxes and maintaining sufficient office supplies. The Administrative Assistant reports to the Administrator and assists with: direct patient expenditures coordination employee time sheets personnel records and billing liaison.

Responsibilities and Duties

• Maintains confidentiality of patient information.
• Maintains accurate up to date clinical records in accordance with regulations of Medicare and the Policy and Procedure Manual.
• Communicates effectively on the telephone with patients families and staff.
• Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
• Welcomes and assists all guests.
• Manages incoming outgoing and interoffice mail and faxes.
• Performs typing faxing and copying tasks as requested for various staff persons.
• Intake new referrals in an expeditious manner verify patient insurance and input new patient chart into EMR system including scanning and uploading important documentation. Coordinate with Administrator or Clinical Director to schedule patient information session or admission.
• Inputs data into computer for billing purposes.
• Orders and maintains accurate records of medical equipment and supplies.
• Responsible for informing staff of any changes updates etc. regarding admissions; discharges visits schedules; and clinical meetings as directed by the Clinical Director and/or Administrator.
• Responsible for gathering and recording staff members personnel records.
• Tracks admission discharge certification and re-certification dates on all patients.
• Responsible for assisting with audits of patient information.
• Maintains accurate mailing lists of employees; patients; volunteers Medical Directors physicians and nursing facilities and forwards any changes to the staff.
• Performs other necessary functions/duties as assigned by the Clinical Director and/or Administrator.
• Participates in and assists with community activities i.e. health fairs conventions community education programs etc. as assigned by Clinical Director and/or Administrator.

Qualifications and Skills

• Medical Assistant (Required)
• Proficiency in Google Docs MS Office with expertise in Microsoft Word PowerPoint and Excel
• Ability to analyze and revise operating practices to improve efficiency
• Detail oriented and comfortable working in a fast-paced office environment
• Exceptional communication skills
• Superior organization skills and dedication to completing projects in a timely manner