Sales Operations Administartor

Arctic Wolf Networks

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

At Arctic Wolfwereredefining the cybersecurity landscape. With our employee Pack members spread out globally committed to setting new industry standards. Our accomplishments speak for themselves from our recognition in the Forbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60 to winning the 2024 CRN Products of the Year to be named a Leader in the IDCMarketScapefor Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a companythatsnot only leading but also shaping the future of security operations.

Our mission is to end cyberrisk.Werelooking for a Sales OperationsAdministratorto be a part of making this happen

Location:BengaluruIndia

Hours:2pm11pm IST (Local Time)

About the Role

The Sales Operations Administrator is a critical thinker who is ready to dig in and take a key role in supporting our sales teams by creating renewal quotes supporting sales reps and maintaining data accuracy. This position will play a cross functional role between Sales Team Manufacturing Channel Team Operations and Billing.

Responsibilities

- Support Customer Success team by managing contract cycle and building renewal quotes

- Ensure deal structure is in alignment with the contracted subscriptions to be renewed

- Respond to CSM inquiries related to quotes orders and invoices

- Follow up as required to manage process through booking of renewal including order processing as needed

- Verify that the data from contracts is aligned to the financial models and that the appropriate approvals are in place.

- Serve as a data steward for accurate partner prospect and customer data within Salesforce.

- Support various aspects of the quote-to-cash cycle as needed including opportunity creation and order management

Who You Are

- Excellent verbal/written communication skills

- Motivated organized self-starter

- Process and quality oriented with attention to detail

Minimum Qualifications

- 4 or more years experience in sales operations

- experience required

- Prior experience working with quoting subscriptions and contracts

- Prior experience working with channel partners a plus

Preferred Qualifications

- Undergraduate degree from an accredited university

About Arctic Wolf

Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. We appreciate that by protecting sensitive data and seeking to end cyber risk we work in an industry fundamental to the greater good.

Our mission is to end cyberrisk. This is a unique opportunity to lead a high-impact highly technical team in a fast-growing company recognized on the Deloitte Fast 500 witha track recordof doubling in size revenue and customer base year over year.

About Arctic Wolf

At Arctic Wolfwerecultivating a collaborative and productive work environment that welcomes a diversity of backgrounds cultures and ideas to make our teams even stronger as we grow named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)and the 2nd Most Innovative Security Company. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience including:

Top Workday USA (2021-2024)
Great Place to Work (2022-2024) & Best Workplaces for Women (2024) in Canada
Best Workplaces in Tech & For Women in the UK (2023)
Top Company byKununuin Germany (2024)

Arctic Wolf recognises that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity andinclusion andtruly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protectingpeoplesand organizations sensitive data andseekingto end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages including:

Equity for all employees

Flexible annual leave paidholidaysand volunteer days

Training and career development programs

Comprehensive private benefits plan including medical insurance for you and your family life insurance (3x compensation) and personal accident insurance.

Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience asaccessible as possible and provideaccommodationsasrequiredfor candidates and employees with disabilities and/or other specific needs where possible. Please let us know if yourequireanyaccommodationsby

On-Camera Policy

To support a fair transparent and engaging interview experience candidates interviewing remotely are expected to be on camera during all video interviews.
Being on camera fosters authentic connection improves communication and allows for full engagement from both candidates and interviewers.
We understand that technical bandwidth or location-related challenges may occasionally prevent video use. If this applies candidatesare required tonotify usin advance so we can exploreappropriate accommodations.

Security Requirements

Conducts duties and responsibilitiesin accordance withAWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance withour employee handbook and corporate policies).
Background checks arerequiredfor this position.
This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations

Our mission is to end cyberrisk.Werelooking for a Sales OperationsAdministratorto be a part of making this happen

Location:BengaluruIndia

Hours:2pm11pm IST (Local Time)

About the Role

Responsibilities

- Support Customer Success team by managing contract cycle and building renewal quotes

- Ensure deal structure is in alignment with the contracted subscriptions to be renewed

- Respond to CSM inquiries related to quotes orders and invoices

- Follow up as required to manage process through booking of renewal including order processing as needed

- Verify that the data from contracts is aligned to the financial models and that the appropriate approvals are in place.

- Serve as a data steward for accurate partner prospect and customer data within Salesforce.

- Support various aspects of the quote-to-cash cycle as needed including opportunity creation and order management

Who You Are

- Excellent verbal/written communication skills

- Motivated organized self-starter

- Process and quality oriented with attention to detail

Minimum Qualifications

- 4 or more years experience in sales operations

- experience required

- Prior experience working with quoting subscriptions and contracts

- Prior experience working with channel partners a plus

Preferred Qualifications

- Undergraduate degree from an accredited university

About Arctic Wolf

Top Workday USA (2021-2024)
Great Place to Work (2022-2024) & Best Workplaces for Women (2024) in Canada
Best Workplaces in Tech & For Women in the UK (2023)
Top Company byKununuin Germany (2024)

All wolves receive compelling compensation and benefits packages including:

Equity for all employees

Flexible annual leave paidholidaysand volunteer days

Training and career development programs

Comprehensive private benefits plan including medical insurance for you and your family life insurance (3x compensation) and personal accident insurance.

Fertility support and paid parental leave

On-Camera Policy

Security Requirements

Apply Now

About Company

Arctic Wolf Networks

Arctic Wolf delivers dynamic, 24x7 AI-driven cybersecurity protection tailored to the needs of your organization. Ready to boost your cyber resilience?

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