Regional Account Manager

Why Join iQ

iQ Offices is proud to be a Great Place to Work Certified company a recognition based on feedback from our own team members about their experience working here. We are committed to creating an environment where people feel supported empowered to grow and excited to come to work each day.

Were a winning team driven by collaboration innovation and success. At iQ Offices we believe in working hard having fun and celebrating the journey together. Heres how we support our team:

• Comprehensive Benefits:Protect yourself with a benefits package that covers health and medical expenses.
  

• Health Spending Account:Cover health and wellness expenses beyond traditional benefits.
  

• Employee and Family Assistance Program:Access confidential support for personal financial and mental health challenges.
  

• Flexible Paid Time Off:Enjoy the freedom to take time off as needed with our flexible paid time off policy.
  

• Professional Development Funds and Resources:Advance your career with funds and resources for professional development opportunities.
  

• Perks:Savour complimentary tea coffee and snacks in our stylish spaces.
  

• Vibrant Team Culture:Collaborate with bright talented colleagues who inspire and motivate.

Job Overview

Reporting to the Director Sales & Marketing and working closely with the Director Business Development the Regional Account Manager (RAM) - Toronto is responsible for driving revenue growth and retention across iQ Offices Toronto portfolio. This role combines full-cycle sales broker relationship management and member retention strategies to meet annual occupancy goals.

The RAM will actively manage inbound leads maintain a strong pipeline convert prospects into members and foster long-term relationships with brokers and existing members. Success in this role requires a proactive relationship-driven professional with strong sales acumen organizational excellence and a customer-first mindset. You will also work closely with the Sales Administrator to ensure efficiency in lead management CRM hygiene and sales operations.

This role requires regular weekday on-site presence at iQ Offices with the expectation of being in the office five days per week with occasional flexibility to work from home.

Key Responsibilities (Including but not limited to)

Sales & Pipeline Management

• Manage the full sales cycle from qualifying leads to closing deals includingdeal negotiation and proposing unique closing strategiesensuring strong conversion rates.

• Maintain an active accurate pipeline across all deal types leveraging HubSpot for real-time updates.
• Participate in outbound prospecting broker outreach networking and regional initiatives to generate new opportunities.

Relationship Management

• Cultivate strong relationships with brokers activating new partnerships and participating in presentations and initiatives.

• Conduct tours for prospective members and ensure a seamless onboarding process in collaboration with the Community team.

• Build ongoing relationships with members to support retention renewals and upselling.

• Work closely with colleagues across regions to share strategies and align on revenue goals.

Collaboration & Administration

• Partner with the Director of Business Development on broker engagement and market opportunities.

• Work with Community teams to ensure a smooth handoff for onboarding and account management.

• Prepare agreements and manage all contract processes including billing handoffs and availability tracking.

• Collaborate with the Sales Administrator to ensure CRM data accuracy timely follow-up on leads and smooth processing of agreements.

• Contribute to sales strategy team resources and continuous improvement initiatives.

• Attend weekly meetings to review pipeline progress share updates and identify opportunities.

Skills & Qualifications

• 3-6 years of experience in a client-facing role such as B2B sales account management business development or customer success with a strong focus on execution follow-through and client service.

• Experience in coworking commercial real estate or related industries is an asset.

• Strong relationship-building skills with clients brokers and internal teams.

• Customer-centric mindset with a focus on service and retention.

• Excellent communication and presentation skills both written and verbal.

• Highly organized with strong time management and multitasking abilities.

• Proficient in CRM systems (HubSpot is an asset) Microsoft Office and document management platforms (e.g. PandaDoc).

• Occasional travel required within and outside your assigned regions based on business needs.

Performance Metrics & Success

Success will be measured by your ability to achieve regional revenue occupancy targets contribute to company-wide growth and maintain strong member and broker relationships. Performance outcomes directly influence annual discretionary bonus awards.

About iQ Offices

At iQ we create inspiring workplaces that empower our Members to thrive. With flexible terms stunning interiors and top-tier service weve grown from a single location in 2012 to becomeCanadas largest Canadian-owned coworking prime downtown locations make it easy for teams to focus on what matters mosttheir success.

Our Core Values

At iQ our core values guide everything we do. We are looking for someone who demonstrates these daily:

• CARE We choose authenticity empathy and respect in every interaction.
• CURIOSITY We explore learn and improve to shape whats next.
• IMPACT We are obsessed with curating experiences that leave a lasting impression.
• OWNERSHIP We take pride in our work own our outcomes and pursue excellence daily.

About Great Place to Work Certification

Great Place To Work Certification is the most definitive employer-of-choice recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience specifically how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year more than 10000 companies across 60 countries apply to get Great Place To Work-Certified.

About Great Place To Work

As the global authority on workplace culture Great Place To Work brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All Model helps companies evaluate the experience of every employee with exemplary workplaces becoming Great Place To Work Certified or receiving recognition on a coveted Best Workplaces List.

Learn more at and follow Great Place To Work on LinkedIn Twitter Facebook and Instagram.

Join a Diverse & Inclusive Community

Were proud to be an equal-opportunity employer committed to fostering diversity and inclusion. You will receive consideration for employment regardless of race religion gender gender identity or expression sexual orientation ethnicity creed disability or age.

Accessible Recruitment

We are dedicated to providing accommodations throughout the recruitment process to ensure accessibility for everyone. If you require accommodations please contact.

Ready to Apply
If youre ready to take your career to the next level wed love to hear from you! Submit your resume and show us why youre a great fit for the iQ team. We aim to circle back to all applicants no matter the decision and thank you for your interest in joining iQ Offices.

Required Experience:

Manager