Desktop Support Representative
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Job Location:
Long Beach, NY - USA
Monthly Salary:
$ 82000 - 105000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
The future you want is within reach. Lets build it together.
At PCL Construction Enterprises Inc. part of the PCL Family of Companies (PCL) we dont just build projectswe build opportunities careers and communities. We are 100% employee-owned every employee has a stake in our success and that shared commitment drives how we work grow and lead in the construction industry.
Were a team of builders who care deeply about what we create and who we build it with. That includes you. We are not only investing in whats next in construction we are investing in whats next for your career.
As a Desktop Support Representative for PCL Construction Enterprises Long Beach California youll have the opportunity to collaborate with diverse teams influence how work gets done and help build an inclusive highperforming workplace through technology.
Why Choose PCL
Choose a career with rewards that matter. PCLs total rewards are designed to support your growth well-being and future successbecause when you succeed we all do.
Our offerings could include:
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- 401(k) with company match
- Industry-leading medical dental and vision benefits
- Prescription drug coverage and telemedicine services
- Life AD&D and disability insurance
- Paid parental leave and family care support
- HSA or FSA for healthcare dependent care and transportation
- Mental health and wellness support including Employee Assistance Programs
- Career growth pathways leadership development and mentorship programs
- Access to world-class training through PCLs College of Construction and professional development courses
- Ongoing opportunities to learn new skills explore different roles and grow your career across sectors and regions
Heres how a Desktop Support Representative for PCL Construction Enterprises Inc. within US Head Office contributes to our team:
Responsibilities
- Promote the adoption of technology solutions at district jobsites including deployment ongoing support and training.
- Passionate about being engaged in adoption of new processes and emerging technologies that enhance efficiencies.
- Actively seeks out issues problems and opportunities and creates solutions.
- Work with operational project teams to identify innovations challenges issues and solutions.
- Build working relationships with project and district teams.
- Provides implementation support on corporate and regional initiatives.
- Jobsite setup and maintenance for various technologies and infrastructure including remote support.
- Administers and monitors district office and construction sites server resources and technology solutions to ensure optimal operation and respond to issues.
- Plans creates and delivers technical training and other knowledge resources.
- Resolve user-reported problems through timely logging of issues resolution to problems following the companies procedures and policies.
- Assists other team members with technical issues.
Qualifications
- High school diploma or equivalent required.
- Bachelors or Associates degree in computer technology or a related discipline.
- 5 years of progressive experience in a related field.
- Effective verbal and written communication skills with the ability to communicate complex ideas and concepts clearly and concisely.
- Intermediate problem-solving and troubleshooting skills.
- Organizational and time management skills with the ability to multitask and prioritize own work and delegate simple tasks.
- Results-oriented and able to drive deadlines.
- Knowledge of change management methodologies an asset.
- Ability to establish and maintain effective stakeholder relationships.
- Intermediate understanding of networking standards.
- Must be able to lift over 40 lbs. as part of regular job duties
- Position involves up to 25% travel within the district/country.
The estimated salary range for this role is between $82000 and $105000based on your experience and qualifications. Final compensation will be confirmed as part of a personalized offer.
Your Work Has Purpose Here
PCL projects are where life happens where communities connect careers begin and progress is made. Regardless of the type of project we are building something bigger: a future thats inclusive resilient and full of opportunity.
At PCL Construction Enterprises Inc. we are committed to creating a workplace where everyone belongs. We value the diverse experiences identities and perspectives our employees bring. Employment decisions are based on merit potential and the drive to make a difference regardless of race gender age ability or background.
We know everyones needs are different if you require accommodation during the application process please contact and include the position and location of interest.
Company: PCL Construction Enterprises Inc.
Primary Location: Long Beach California
Job Title: Desktop Support Representative
Requisition ID: 11969
Required Experience:
Unclear Seniority
