ESOL Onboarding Coordinator Fixed Term
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Posted on:
5 days ago
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1 Vacancy
Job Summary
Group Onboarding Co-Ordinator ESOL (Adult Skills)
Grade:2 Location:Doncaster College Hours:35.5 per week Full time
This a Fixed Term role for 12 months.
Salary 24826 - 25511
Were looking for anenthusiastic Onboarding Co-Ordinator to join a busy Adult Skills team at DN Colleges Group. This role is perfect for someone who isorganised reliable and ready for a new challenge.
ESOL English for speakers of other languages
The Group Onboarding Co-ordinator is a crucial member of the Adult Skills curriculum team primarily responsible for onboarding students onto their qualifications via e-learning platforms into the classroom and workplace learning courses. The role will involve liaison with students employers curriculum colleagues and central college services such as Student Information Services.
This role is essential in ensuring a smooth and efficient onboarding process for all our students within the curriculum areas.
What youll be doing:
- Enrol students onto online learning platforms classroom learning and workplace courses ensuring all necessary documentation and information are accurately processed within a timely manner.
- Respond to student and employer queries via email phone and other communication channels maintaining a high level of customer service.
- Provide timely and effective support to students in accessing online systems classroom learning and workplace courses addressing any technical issues or queries they may have.
- Maintain and update learner records utilising the colleges MIS ensuring data accuracy and confidentiality.
- Work closely with other departments including IT and academic colleagues to ensure students receive comprehensive support.
- Conduct orientation sessions for new students to familiarise them with the online learning platforms and resources available.
- Gather feedback from students regarding their onboarding experience and suggest improvements to enhance the process.
- Ensure all onboarding activities comply with college policies and associated funding rules and guidance.
- Carry out relevant general administration duties within the Team.
What were looking for:
- Some admin and/or customer service experience.
- Apositive can-do attitudewith good communication skills.
- Organised and detail-focused able to manage tasks without losing track.
- Dependable and flexible comfortable with changing priorities.
- Able to useinitiative and a proactive approachwhen solving problems.
- ESOL specific qualification at Level 3 or aboveor be willing to gain this qualification.
Why Join Us
- Competitive salary
- 30Bookable annual leave days bank holidays and 2 weeks off at Christmas.
- Professional development opportunities.
- Access to same-day GP appointments high street discounts discounted hair and beauty treatments electric car scheme.
- On-site gym & florist (site dependent).
- Access to our In-house Food Hall & Coffee Shops.
Additional Information
- Safer Recruitment: As part of the recruitment process and in line with keeping children safe in education we will conduct social media checks on shortlisted candidates. Additionally before commencing employment all employees undergo safer recruitment checks including an enhanced DBS.
- Right to Work: Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
- Please note all applicants are scored anonymously via application process only we do not accept CVs. To apply enter your email address and click on Apply Now
For any further details contact us at
Vacancy Timeline
Job closes: May 1stat Midday
Shortlisting: By May 6th
Interviews: May 20th
About us
At DN Colleges Group we are working towards a common goal: to transform our communities through learning. This vision reflects our belief in our students and in our ability to transform their lives so positively. Our students are at the heart of everything we do.
Our educational hub spans Scunthorpe to Doncaster and beyond. We combine distinct high quality teaching and learning with local regional and global reach. We connect our students and staff with partners and employers across the east/west corridor from Sheffield City Region to the Humber and Lincolnshire across the UK and internationally
Our values
This vision is supported by a set of values that underpin how we operate every day across our every team and department we follow core values that guide our decision making our interactions and our approach to challenges and opportunities.
These values are a fundamental part of DN Colleges Group as we aspire to deliver outstanding and inspirational teaching and learning for our students every day.
Working with us
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Required Experience:
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