Employee Benefits CSR

Job Description

Group Benefits Account Manager

Job Summary

Seeking a dedicated and experienced Group Benefits Account Manager to join a growing team. This role is pivotal in managing client relationships assisting with plan proposals and ensuring seamless implementation of group benefits programs. The ideal candidate will have a strong background in group benefits excellent client-facing skills and a passion for delivering exceptional service. This is an exciting opportunity to join a dynamic and supportive team within a thriving organization.

Compensation Package

• Salary Range: $60000 - $90000 (depending on experience)
• Competitive benefits package 401(k) paid time off professional development opportunities etc.

Responsibilities

• Serve as the primary point of contact for clients ensuring their needs are met with professionalism and efficiency.
• Assist with the development of plans and proposals for group benefits programs.
• Manage Requests for Proposals (RFPs) open enrollment processes and implementation of benefits plans.
• Conduct meetings with employees to explain benefits options and address inquiries.
• Collaborate with Customer Service Representatives (CSRs) who handle service-related tasks.
• Work primarily with fully and level-funded accounts with limited involvement in self-funded accounts.
• Handle accounts ranging in size from 25-50 employees up to 500 employees.

Qualifications/Requirements

• Experience: 2-5 years of relevant experience required; 5 years preferred.
• Licenses/Designations: Relevant licenses and certifications are preferred.
• Technical Skills: Proficiency in EPIC and Employee Navigator software is highly desirable.
• Education: A bachelors degree or equivalent experience in a related field is preferred.
• Soft Skills:
  • Strong interpersonal and communication skills.
  • Exceptional organizational and time-management abilities.
  • Detail-oriented with a focus on accuracy.
  • Ability to work collaboratively within a team.
  • Proactive problem-solving skills.

Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.

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