Patient Service Specialist Medical Front Office

Baylor Scott & White Institute for Rehabilitation

Little Elm TX

Patient Service Specialist (PSS) - Float

Hours: vary between Monday - Friday 7am - 7pm

Full Time

Candidate will be required to travel to multiple outpatient clinics.

Areas of coverage: Carrollton Addison Plano Frisco The Colony Little Elm Richardson Prosper Aubrey

Mileage reimbursement

Compensation depends upon candidates years of experience and internal equity.

This is an entry-level position.

Starting salary: $18 - $25 per hourbased off experience

Benefits of becoming a Patient Service Specialist with us:

We strive to provide our employees with a solid work-life balance as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• Health Dental and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program

*Eligibility and effective dates vary

• Coordinates patient appointments working with Center manager to minimize cancellations and support Treatment adherence.
• Registers patient information ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance obtaining required authorizations before patient visit and explains benefits financial responsibilities billing and outpatient policies.
• Collects toward patient responsibility at each visit.
• Scan and maintain medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all request for information from patients other department and physicians.
• Maintains office orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels Attends all mandatory meetings and in-service education programs.
• Travels to non-home location center or other site for coverage when necessary.

• HS diploma or GED is required

Preferred Experience

• Customer service experience
• Knowledge of insurance verification
• Healthcare medical or dental office administration

#BSWIR-Outpatient

Equal Opportunity Employer including Disabled/Veterans

#BSWIR-Outpatient